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Volkswagen of Alamo Heights

San Antonio, TX

4.6
821 Reviews

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 821 reviews

December 27, 2025

VW of Alamo Heights has always taken care of us, they maintain a level of care and consistency in service that keeps us coming back for more! More

by Allen.greenjrRevAGreeJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
December 25, 2025

Donte made my experience smooth and painless. I truly appreciate his help and knowledge during my purchasing process More

by Sebastian August
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donte Butler
Dec 25, 2025 -

Volkswagen of Alamo Heights responded

Hello Sebastian, thank you for your kind review; we are happy to pass along your comments to Donte here at Volkswagen of Alamo Heights! We are always more than happy to assist you if anything else comes up. Take care!

December 23, 2025

My advisor was awesome! Great job on my car! Friendly and helpful staff. Service appreciated! More

by Casanovaprodigy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roselyn was amazing! I rate her 10
Dec 25, 2025 -

Volkswagen of Alamo Heights responded

Hi, we are glad we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

December 23, 2025

They have the best customer service so informative so detail of what it’s going on my service advisor she was very nice very informative very detail of the situation with my car the best part is very pro More

by Mercedesborrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roselyn Monte’s
Dec 24, 2025 -

Volkswagen of Alamo Heights responded

Hello, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

December 23, 2025

Everything was great. Very fast. I’m a teacher and I had literally 45 mins to get to the dealership and back. They took care of everything. Had the car up front when I arr More

by tas78218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal? Hopefully that’s how you spell it. Was fantastic!
Dec 24, 2025 -

Volkswagen of Alamo Heights responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2025

Quick fast and easy. Took care of the vehicle issue that was under warranty and also took care of the two open recalls. The appointment was at 7 AM and they had completed More

by alancarouth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 21, 2025 -

Volkswagen of Alamo Heights responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 18, 2025

Great customer service and communication. Carlos is always incredible!! The information provided on the car ensures longevity of the vehicle. More

by Marc.cohen07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Dec 21, 2025 -

Volkswagen of Alamo Heights responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Volkswagen of Alamo Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2025

A first-class service at VW Alamo Heights in San Antonio, TX. From the reservation to the service itself, we were assisted by Francisco Casas. His personalized attention and the way he welcomed us upon arriv More

by Jorge Cano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Casas
Dec 19, 2025 -

Volkswagen of Alamo Heights responded

Hello Jorge, we're happy you found Francisco Casas to be so supportive during your experience here at Volkswagen of Alamo Heights. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 12, 2025

See Service consultant Rodney was very helpful and informative and I’ll come back here again. More

by krazyski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Audas 5 stars
Dec 19, 2025 -

Volkswagen of Alamo Heights responded

Hello, we're happy you found Rodney to be so supportive during your experience here at Volkswagen of Alamo Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2025

I highly recommend Alamo Heights VW. Chris Cameron and Jordan Deleon went way above and beyond to get me into my new ID Buzz. Very easy going, no pressure and worked very hard to get More

by BJKCRJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Deleon, Chris Cameron
Dec 12, 2025 -

Volkswagen of Alamo Heights responded

Hello, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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