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Volkswagen of Alamo Heights

San Antonio, TX

4.6
672 Reviews

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 672 reviews

May 03, 2025

Alamo Heights Volkswagon is a great , clean , classy dealership. It was my 1st visit . The people who work there , like Ramon & Liliana ( not sure of her name), were super friendly, knowledgeable , help More

by angeljane27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon & Liliana (spelling ?)
May 03, 2025

Fransico in the service department was awesome, he kept us updated and his customer service was excellent. Great experience. More

by evobull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fransico.
May 02, 2025

This place it’s much better then last year… Ramon was courteous and professional all the time .. good environment 👍 More

by claribel.santiago68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
May 01, 2025

Everything went smooth. Apt was at 10am advisor gave me an est as to when car would be ready and was accurate. Convenience of having a uber drop off and pick up was nice. Ex More

by Gmorneo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
April 30, 2025

I enjoy the car buying experience at Volkswagen of Alamo heights, which is why I keep buying all my cars there. More

by esmemartinez1414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Rowshan, Chris Cameron
May 02, 2025 -

Volkswagen of Alamo Heights responded

Hello, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Volkswagen of Alamo Heights

April 29, 2025

Provided great customer service. Got me out quick to make an important meeting across town. More

by PERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Apr 30, 2025 -

Volkswagen of Alamo Heights responded

Hello Perry, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2025

I like that they record a video to show you what they doing to your vehicle. Crystal helped me last time, she's very professional. More

by marconigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
May 01, 2025 -

Volkswagen of Alamo Heights responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. If you have any further questions, please don't hesitate to reach out!

April 27, 2025

Rodney and Crystal are always very informative and very helpful and are also very thorough on what has to be done to the vehicle More

by bernardo.navarro7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Audas
Apr 28, 2025 -

Volkswagen of Alamo Heights responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2025

Ramon Buchanan is a professional and friendly service agent. Ramon keeps in touch with you throughout the time your car is being serviced. I only wish the VW of Alamo Heights would offer a loaner veh More

by AA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Buchanan
Apr 28, 2025 -

Volkswagen of Alamo Heights responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2025

Great customer service. Kept me informed and updated while services performed on my vehicle as well as with any recommendations for my vehicle.Thank you Carlos! More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Licea, Chris Cameron
Apr 28, 2025 -

Volkswagen of Alamo Heights responded

Hi Maria, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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