Volkswagen of Alamo Heights

Excellent service and customer care. Service reps took time to explain what was being worked on, recommended other care, and also took a look at additional concerns/questions outside of Service reps took time to explain what was being worked on, recommended other care, and also took a look at additional concerns/questions outside of what appointment was being set up for More

I had an emergency situation and the staff went above and beyond to help me. beyond to help me. More

Service representative was very attentive, knowledgeable, informing, and welcoming. I was very glad she was my rep. informing, and welcoming. I was very glad she was my rep. More

Dealership has been great, very professional, polite and very helpful with out the feeling of being pushed. Had our vehicle in for the service and we received 5 🌟 service. Iris De La Rosa was are agent and very helpful with out the feeling of being pushed. Had our vehicle in for the service and we received 5 🌟 service. Iris De La Rosa was are agent and she was awesome. Since we were waiting for the service she was able to expedite and the wait time was less than we expected. She also checked on us and gave updates as well as giving cell phone number in case we needed anything while we waited. All this while being upbeat and very polite. Thank you Iris More

Thank you for the oil change, tire rotation, and car wash. You were very nice, quick, and professional. wash. You were very nice, quick, and professional. More

The service was very good and professional,Tawni helped with what I needed and answered all questions I had, absolutely awesome !!! with what I needed and answered all questions I had, absolutely awesome !!! More

James Ward; I want to thank you for putting me into a brand new Tiguan. The process was quick. Did everything online , went to the dealership to pick up my vehicle. Traded in my 2019 Jetta r line for a 2 brand new Tiguan. The process was quick. Did everything online , went to the dealership to pick up my vehicle. Traded in my 2019 Jetta r line for a 2023 Tiguan r line & I’m very happy with my purchase & experience. Thank y’all for giving me the opportunity to get into a new vehicle. ⭐️⭐️⭐️⭐️⭐️ More

Had a really great experience waiting for a yearly maintenance service at this VW. Trina and the rest of the staff were friendly and helpful and had my car ready quickly. The waiting area is clean and maintenance service at this VW. Trina and the rest of the staff were friendly and helpful and had my car ready quickly. The waiting area is clean and offered lots of snacks, water and coffee. Highly recommend! More

My experience at the dealership was like no other ever in my life, the salesperson Errolyn was polite and very professional with so much knowledge about the vehicle I wanted, she had the car waiting for me t my life, the salesperson Errolyn was polite and very professional with so much knowledge about the vehicle I wanted, she had the car waiting for me to drive it and had an answer to all of my questions, in short she truly is an amazing salesperson. I never felt urged to buy and she went out of her way to make me feel like I was the most valued customer she had ever helped. I can’t say enough good things about her and then she took me to see the finance person David and let me tell you that is one incredibly descent person, very helpful and a humble man. I was very impressed with the people I felt with which leads me to the conclusion that the management of the dealership instills the sense of leading by valuing the customer. Kudos to the dealership for hiring truly descent knowledgeable people that care about delivering a quality product at a reasonable price. More

Pleasant and very professional staff with reasonable pricing. This is now my go to dealership for my VW Golf Sportwagen. pricing. This is now my go to dealership for my VW Golf Sportwagen. More