Back

Volkswagen of Alamo Heights

San Antonio, TX

4.4
402 Reviews

1402 Northeast Loop 410

San Antonio, TX

78209

Directions

By Type

Showing 402 reviews

September 04, 2023

I called at 445pm on a Saturday to see if I could possibly get a battery for my 2020 Tiguan installed. I thought I would be dropping off for when they opened , but they fixed my car and had me in th More

by Suzi66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Audas , all of service department
Sep 10, 2023 -

Volkswagen of Alamo Heights responded

We're so happy we were able to help you out!

September 02, 2023

V. of AH. to me has done right by my car. Always attentive to its needs. Helps me keep up with the services my car requires. Keeps me informed while I'm there. Very cool and clean place to wait for More

by la_dimples1520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charisse
Sep 23, 2023 -

Volkswagen of Alamo Heights responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 01, 2023

grateful to trina for being so knowledgeable and providing good service and making me feel comfortable and satisfied with my wolkswagen vehicle… More

by diego.reyes.lira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina
Sep 06, 2023 -

Volkswagen of Alamo Heights responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 30, 2023

Fast and very professional Trina helped me the best she could and everything worked out great thank you so much More

by suttonmichael007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez, Chris Cameron, David Cruz, Isaac Avelar
Sep 04, 2023 -

Volkswagen of Alamo Heights responded

We are thrilled that Trina provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Sep 04, 2023 -

Volkswagen of Alamo Heights responded

We are pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you and we're looking forward to your next visit!

August 30, 2023

Trina is awesome! She has always given me the best customer service. I have experienced issues with my 2015 Tiguan, and Trina has always been able to help me the best More

by LightTheSky1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina
Sep 09, 2023 -

Volkswagen of Alamo Heights responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Trina provided a great experience for you! It would be our pleasure to have the opportunity to assist you again.

August 30, 2023

Was given an appointed for 1pm. Yet they told me it would not be ready till the end of the day. Why give an appointment then. Just ask to drop it off on that day. Then when it was r More

by eduardoreyes6262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez, Chris Cameron, David Cruz
August 29, 2023

The service team was very transparent on cost and held to their estimated price. My vehicle was also completed in the time frame promised. More

by phines4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Terry
Sep 06, 2023 -

Volkswagen of Alamo Heights responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 28, 2023

I was very impressed by the way everything went while buying my new Volkswagen Atlas. Andy was my salesman and he went over and above to make sure everything went smoothly !! More

by Pandjmealy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
Sep 09, 2023 -

Volkswagen of Alamo Heights responded

Congratulations on your new vehicle! We are thrilled that Andy provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Sep 09, 2023 -

Pandjmealy responded

I suggest if you are looking for a new or used car you need to visit Alamo Volkswagen !

August 26, 2023

The service department got right to work on my vehicle to get me out as soon as possible. More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni Jade
Sep 01, 2023 -

Volkswagen of Alamo Heights responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

August 26, 2023

The staff is very friendly and knowledgeable. My contact, Tawni, kept me informed throughout the process. It was an overall positive experience. More

by Bryan Baltazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni Jade
Sep 03, 2023 -

Volkswagen of Alamo Heights responded

We are thrilled that Tawni provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

...
16
...