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Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.6
872 Reviews
Call Dealership (210) 828-1201
View Awards

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 872 reviews

February 13, 2026

They are great at this dealership. Going back and forth but I ended getting what I wanted. They truly will work with you. More

by jesse3051
Recommend Dealer
Yes
Employees Worked With
Tim
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Feb 14, 2026 -

Volkswagen of Alamo Heights responded

Hi, we are so happy to read such a great review about Volkswagen of Alamo Heights! If you have any further questions, please don't hesitate to reach out!

February 12, 2026

Dante did a great job helping me out get my new Jetta GLI. Before, during, and after the sale he has been helpful. More

by Mrtooboss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante
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Feb 14, 2026 -

Volkswagen of Alamo Heights responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2026

Crystal from service was amazing. However I went in for oil change and they told me my brakes were bad. I purchased my car on the 31 Oct. 2025. So they basically sold me a car with ba More

by ashlee7575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Cameron
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Feb 13, 2026 -

Volkswagen of Alamo Heights responded

I am not familiar with your situation but will investigate it for you and reach out after I’ve had a chance to gather more information. I appreciate you bringing this to my attention. Chris Cameron General Manager - Volkswagen of Alamo Heights ccameron@group1auto.com

February 10, 2026

The service was great, and my vehicle was out within a reasonable amount of time More

by Rosie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lelani in service
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Feb 12, 2026 -

Volkswagen of Alamo Heights responded

Hello Rosie, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2026

Ms Rosalyn (advisor) brings great credit to this organization, Ms is great communicator with costumer service skills.Appreciate her dedication and advice throughout the repair process . More

by roaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Rosalyn
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Feb 12, 2026 -

Volkswagen of Alamo Heights responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 07, 2026

The department of services is excellent and will take care of your vehicle and yourself! Keep the good work VW Alamo Heights! More

by sotoro4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Casas , Victoria Hammond
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Feb 11, 2026 -

Volkswagen of Alamo Heights responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2026

I worked with Crystal and she went over and beyond with the help she provided. She kept me informed in regards to the work that needed to be done and also she kept me apprised of the timeline as to when i More

by lindawithguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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January 29, 2026

I visited the dealership for my first oit change,and although I had an appointment, I stated there for over1.5 hrs., which I think it was a bit excessive. More

by juanframirez53
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Francisco Javier
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Feb 01, 2026 -

Volkswagen of Alamo Heights responded

Juan,   We appreciate your business and appreciate that you trust us to handle your servicing needs. We are always working to implement processes to improve the customer experience and wait times especially for express services such as oil changes. We appreciate the feedback and will continue to try to improve upon that.   Thank you,   Chris Cameron General Manager - Volkswagen of Alamo Heights (210)582-1148 ccameron@group1auto.com

January 26, 2026

Another great experience at Volkswagen of Alamo Heights. They serviced my Jetta and did a fantastic job once again. Friendly staff, solid communication, and quality work. I appreciate the consistency every More

by ShemaiahR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jan 28, 2026 -

Volkswagen of Alamo Heights responded

Hi, thanks for your praise and kind comments about Jetta. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2026

Very nice and professional personnel. Pleasure doing business with them. My car was ready in time. More

by Fmacboxer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cameron, Victoria Hammond, James Ward
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Jan 28, 2026 -

Volkswagen of Alamo Heights responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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