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Volkswagen of Clarksville - Service Center

Clarksville, IN

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13 Reviews

13 Reviews of Volkswagen of Clarksville - Service Center

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January 18, 2022

I stopped in to get an oil change and they quickly fixed a recall issue and rotated my tires. Great service. More

by VWAtlas2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
February 11, 2021

John Bishop is without a doubt one of the most professional people I have encountered at any dealership. He took car of my car as if it was his own and kept me updated continuously. I’m sure he tr More

by Dabrinkley62
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2021

They keep trying after the sale.my old passat had 250k on it so they know I'm not a frequent buyer, they love what they do! More

by Jonandjoyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2020

They only got one star because I couldn’t figure out how to give a worse rating. Most of the time they refuse to answer their phone. They add charges to your bill and act like you should have known it was More

by jimdoriscody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Head of the service department
August 23, 2020

This dealership is crooked! They literally took payment for services and labor that they didn’t do! Would not recommend them at all! Service Manager Matt Trelber told me to remove my review that I posted o More

by Brianbrooks4E4K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Mayfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wolpert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Trelber, Anthony Murphy, Deadra, Greg Dils, JC Coverdale, Anthony Grubbs, B Thomas, Steven Biesel
July 31, 2020

Needed to get some work done on my VW Atlas. Anthony Murphy, in the service department, was very accommodating and made sure to explain the entire process to me. He let me know there was a chance the re More

by Elizabeth W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Murphy, William Harlow
April 01, 2020

The mechanic that work on my vehicle stayed with it until problem was resolved.There 2 that are great and they know who they are Thanks More

by Anthony Miller
Recommend Dealer
Yes
Employees Worked With
You have 2 great mechanics and they know who they are Thanks
November 20, 2019

good service down to the last bolt i would personally like to thank your dealership for the great service i received from Crystal Marie Lewis, she was very excellent in every way More

by timmygoodman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal, Marie, Lewis
March 28, 2019

Getting my new Volkswagen serviced at the dealership is not. Very friendly people. Not too expensive. They get the car in and out quickly. They have a courtesy shuttle service. I am glad that I have a excellent More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The lady who does the initial paperwork when you get your car serviced is very nice.
October 31, 2018

Customer Service is what sold me I have always owned a Toyota. My daughter bought a VW from Clarksville. The customer service she received is why I came to Clarksville VW. More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina, Melissa
1