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Volkswagen of Downtown Chicago
Chicago, IL
2,973 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,973 reviews
May 11, 2025
I recently had the pleasure of working with Mohammed during my purchase, and I must say the experience was excellent from start to finish. Mohammed was professional, knowledgeable, and genuinely attenti during my purchase, and I must say the experience was excellent from start to finish. Mohammed was professional, knowledgeable, and genuinely attentive to my needs. He took the time to understand what I was looking for and provided helpful recommendations without being pushy. What stood out most was his clear communication and patience throughout the process. He answered all my questions, followed up promptly, and made sure I felt confident and comfortable with my decision. If you're looking for a salesperson who combines expertise with great customer service, I highly recommend Mohammed More
by charles_guilliams
Employees Worked With
May 10, 2025
Quick service , great customer service! Quick service , professional care , great customer service and efficient and smooth process. Quick service , professional care , great customer service and efficient and smooth process. More
by Anaidlherrera
May 10, 2025
Mohammad is the key! 🤣 😍 transaction went well and a smooth process..Highly Recommended ! thank you Mohammad!❤️ 🤣 😍 transaction went well and a smooth process..Highly Recommended ! thank you Mohammad!❤️ More
by Mace
Employees Worked With
May 10, 2025
This was the best dealership I ever been too! I was able to do everything over the phone and all I had to do was come in and sign my papers and get my keys. I was able to do everything over the phone and all I had to do was come in and sign my papers and get my keys. More
by lamesha2001
Employees Worked With
May 09, 2025
The vw workers they are really nice but the price for the service is very expensive service is very expensive More
by bonifilio1984
Verified CustomerEmployees Worked With
May 08, 2025
Easy, quick, friendly. Did what they said they were going to do. Convenient, pleasant, clean Did what they said they were going to do. Convenient, pleasant, clean More
by vmcozzi
May 06, 2025
Super polite, cordial, and professional throughout the process. Broke down the invoice line by line in a coherent way before I signed, was on point about how long it would take, and was beyond helpful whe process. Broke down the invoice line by line in a coherent way before I signed, was on point about how long it would take, and was beyond helpful when I returned to grab my car. More
by colinherbrand
Employees Worked With
May 06, 2025
Their work was amazing but their customer service could have been better with me. Thanks have been better with me. Thanks More
by WNG4
Employees Worked With
May 06, 2025
Knows his stuff and helped me make a decision on the family car we need family car we need More
by Ps4040
Employees Worked With
May 05, 2025
Alonzo is very professional he walked me through the process of the scheduled maintenance that was due on my vehicle. He was very efficient in getting the problem I had with my vehicle resolved. process of the scheduled maintenance that was due on my vehicle. He was very efficient in getting the problem I had with my vehicle resolved. More
by BEEMONO
