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Volkswagen of Downtown Chicago
Chicago, IL
3,030 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,030 reviews
April 20, 2023
Fernando and his team went above and beyond to try to find the perfect car for me. Fernando was very knowledgeable and attentive. find the perfect car for me. Fernando was very knowledgeable and attentive. More
by Sturgellcarmelita
Employees Worked With
Matt Kutyna, Fernando Castaneda, Abel Barraza
April 19, 2023
Mohammed and Matt were very cordial and friendly and made my purchasing experience smooth and memorable! my purchasing experience smooth and memorable! More
by sainath
April 18, 2023
Mohammed and Julian were both fantastic. Approached us with excitement and supportive attitudes. Helpful and understanding with our financial and car design goals and expectations. Mohammed Approached us with excitement and supportive attitudes. Helpful and understanding with our financial and car design goals and expectations. Mohammed dedicated time on his day off to get us in our new 2023 Taos SEL. We would have like more transparency of final cost earlier in process, but we got there. Overall satisfied with the experience, and love our new car. More
by teawells
April 18, 2023
Chris did a great job getting me into the car I wanted and made the process very easy and made the process very easy More
by Mpina2
Employees Worked With
April 18, 2023
Dealership went out of their way to get my the rare interior color I wanted and I appreciate this very much. interior color I wanted and I appreciate this very much. More
by Nipobow
April 17, 2023
Mohammed and Julian were fantastic. Very patient, helpful and understanding with our financial needs. Purchased a vehicle from them and we are more than satisfied! Very patient, helpful and understanding with our financial needs. Purchased a vehicle from them and we are more than satisfied! More
by Rmcaruso11
April 17, 2023
Mohammed and Julian were fantastic. Very helpful, patient and understanding with our needs. Purchased a vehicle and I am more than happy with my purchase. Very helpful, patient and understanding with our needs. Purchased a vehicle and I am more than happy with my purchase. More
by apontec1965
April 15, 2023
Had a great experience shopping for my car. He was very helpful in helping me get the best deal and the perfect fit for me. He took all the time we needed to get what I needed to make my purcha He was very helpful in helping me get the best deal and the perfect fit for me. He took all the time we needed to get what I needed to make my purchase possible. Service went above and beyond what I expected and would highly recommend to come here if you are looking for a car More
by blue.botes
Employees Worked With
April 15, 2023
Mohammed and Julian were very helpful and accommodating, helped our family choose our next car helped our family choose our next car More
by Raulroso
April 15, 2023
The dealership is nice & the people are very welcoming. They honor what they say over the phone and e-mail communication - so can confirm they have your best intent in mind. They honor what they say over the phone and e-mail communication - so can confirm they have your best intent in mind. More
by Kb
Employees Worked With
Layne Shlimovitch, Jocy Barrera
