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Volkswagen of Downtown Chicago
Chicago, IL
3,043 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,043 reviews
March 14, 2022
Mike Fzafraniec is the best, he is very informative and provides great services. Service is efficient provides great services. Service is efficient More
by SCOTT7260
Verified CustomerEmployees Worked With
March 12, 2022
Both service advisors who helped me were responsive and professional! Thank you Adam and Mike!! professional! Thank you Adam and Mike!! More
by KTHIER12
March 11, 2022
Great service! They identified a few key things to fix and gave me good future service recommendations for my 2012 Beetle. A few days later they gave me back my car They identified a few key things to fix and gave me good future service recommendations for my 2012 Beetle. A few days later they gave me back my car, but there were still some underlying issues when I drove home. I brought my car back the next day. They fixed the issue expeditiously and filled up my tank! I recommend this location. More
by SHERIKILLACKEY
Employees Worked With
Adam Khamsot
March 11, 2022
The online tool was simple to schedule an appointment and they completed service within the estimated time frame. I would recommend this dealership for any service needed for your vehicle. they completed service within the estimated time frame. I would recommend this dealership for any service needed for your vehicle. More
by BFALZETTA
Employees Worked With
Other Employees :
Adam Khamsot, Miguel Meza
March 10, 2022
Jonna and Dwayne: friendly, helpful, understanding, informative. Fantastic crew over there and will definitely be coming back and referring others. informative. Fantastic crew over there and will definitely be coming back and referring others. More
by j_panos
Employees Worked With
Dwayne , Joanna Davila, Mark Newton
March 09, 2022
Very helpful staff. Got the vehicle I wanted. Preston was very patient and in-depth when explaining each vehicle. Highly recommend! Got the vehicle I wanted. Preston was very patient and in-depth when explaining each vehicle. Highly recommend! More
by JustinH
Employees Worked With
Preston Sokol
March 08, 2022
It was a pleasure. Preston went over all the questions I had and got me the car I wanted. Could not have gone any better. Thanks so much! Preston went over all the questions I had and got me the car I wanted. Could not have gone any better. Thanks so much! More
by ledubon12
Employees Worked With
Preston Sokol
March 08, 2022
Adam was helpful and efficient. He kept me updated and was able to get me back in my car quickly despite needing to order in a part. Just wished they had a loaner service He kept me updated and was able to get me back in my car quickly despite needing to order in a part. Just wished they had a loaner service More
by Sheeshone
Employees Worked With
Adam Khamsot
