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Volkswagen of Downtown Chicago
Chicago, IL
3,043 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,043 reviews
March 08, 2022
Had an amazing experience. Preston & Joanna worked to get me into a lease at a price I felt great about. Highly recommend working with Preston & Joanna. Preston & Joanna worked to get me into a lease at a price I felt great about. Highly recommend working with Preston & Joanna. More
by sevengoldroses
March 06, 2022
This dealership is very organized, and they listen to me to look into not only the problems that I called about, but also the new issues that I just remembered. I am taken seriously, and the issues are all to look into not only the problems that I called about, but also the new issues that I just remembered. I am taken seriously, and the issues are all addressed. They get me a Lyft to get home/work and then to pick me up again, and the car is always washed! What more would I want! More
by IMBOBBI2
Verified CustomerEmployees Worked With
Adam Khamsot
March 05, 2022
In all I was there for 5 hours, but got a deal I could live with and value for my trade. Everyone treated me respectfully and made sure I was taken care of accordingly. live with and value for my trade. Everyone treated me respectfully and made sure I was taken care of accordingly. More
by adam
March 04, 2022
I worked with Hiberto. He really worked hard to help with financing to help make my repairs affordable. He was on it in regards to my repairs being done in a timely manner He really worked hard to help with financing to help make my repairs affordable. He was on it in regards to my repairs being done in a timely manner and making sure I had a ride to work. He was friendly and personal. More
by DANIELLE.PENN
Employees Worked With
March 04, 2022
Everything was transparent simple and straightforward. Preston Sokol was very professional and was very helpful in my buying decision. Would recommend to anyone looking for an easy buying experience. Preston Sokol was very professional and was very helpful in my buying decision. Would recommend to anyone looking for an easy buying experience. More
by benningtonr
Employees Worked With
Boris Nikolov, Nick Hernandez, Preston Sokol
March 04, 2022
Polite and timely. Staff knows what they are doing. Get to know them and that helps. Joanna and Mark are great. Staff knows what they are doing. Get to know them and that helps. Joanna and Mark are great. More
by SMR1458
Employees Worked With
Mark in finance is thorugh and lays it out so you understand., Joanna Davila, Mark Newton, Matt Sanchez
March 03, 2022
Great service and great people to work with. Exceptionally kind and worked very hard to meet my needs. I love the car and all the hard work that went into making the sell. Exceptionally kind and worked very hard to meet my needs. I love the car and all the hard work that went into making the sell. More
by Nilah1021
Employees Worked With
Kenny Akpan
March 03, 2022
We were pleased with the service. Congenial, professional people who attended to us. We will be back! Congenial, professional people who attended to us. We will be back! More
by ACSEMMES
Employees Worked With
