Volkswagen of Downtown Chicago

The team was helpful and professional. They did their best to find me the best car and deal. I visited the dealership two times and both times Angie walked me through all options and promotions. best to find me the best car and deal. I visited the dealership two times and both times Angie walked me through all options and promotions. More

They were very fair and straight forward. When I asked if they could meet my price, Kenny got back to me right away and made the deal happen. if they could meet my price, Kenny got back to me right away and made the deal happen. More

Volkswagen of Chicago is hands down the best dealer I had the pleasure doing business with. There sales man John sheehy made buying my new truck and trading in my old car simple and hassle free! So if your l the pleasure doing business with. There sales man John sheehy made buying my new truck and trading in my old car simple and hassle free! So if your looking for a great dealer to shop at choose Volkswagen of downtown Chicago and if your looking for an amazing sales man choose John sheehy! More

John was very insightful and kind. He assisted me in answering all of my questions and concerns. I initially came there for auto service but with John’s help, I was able to purchase the car of my dream answering all of my questions and concerns. I initially came there for auto service but with John’s help, I was able to purchase the car of my dreams! Thank you John and VW Downtown Chicago! More

you give it the car to me with gas lamp on the car shut down in I-90. the police and tow comes You give it to me a car with out keys shut down in I-90. the police and tow comes You give it to me a car with out keys More

John is the Man! Test drove a 2019 Nissan Altima loved it. John was very outgoing, talkative and most importantly honest. I would definitely purchase another vehicle here maybe a VW next! Thank you John a it. John was very outgoing, talkative and most importantly honest. I would definitely purchase another vehicle here maybe a VW next! Thank you John and VW for a great experience and smooth! More

My husband and I went to the Volkswagen of Downtown Chicago to purchase a new vehicle and trade our 2015 Jetta. Joanna was the sales person available and I am so glad it was her. She went up and beyond Chicago to purchase a new vehicle and trade our 2015 Jetta. Joanna was the sales person available and I am so glad it was her. She went up and beyond to make sure my husband and I were happy with our new purchase and she stayed with us until 10:30 P.M to make sure we had everything we needed. She also advocated for some of the small details we wanted and we were very happy with our purchase. We encountered some issues with refunds from the previous vehicle we purchased in a different location and Joanna called and checked-in on multiple occasions to assure we were able to figure out and did not need any further assistance. I highly recommend this location and don't forget to ask for Joanna, she is THE BEST! More

My sales rep Joanna Davila was extremely accommodating to our needs and questions regarding our new leased VW Tiguan. She and her team were professional and provided what we needed. our needs and questions regarding our new leased VW Tiguan. She and her team were professional and provided what we needed. More

Gerardo is wonderful. Great communication, explanation of what was happening and making sure he investigated any questions I had. I would absolutely return for additional service. what was happening and making sure he investigated any questions I had. I would absolutely return for additional service. More

Great experience- everyone was extremely helpful, detailed and transparent. The customer service goes above and beyond by providing car service and they also were quick in repairs detailed and transparent. The customer service goes above and beyond by providing car service and they also were quick in repairs More