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Volkswagen of Downtown Chicago

Chicago, IL

4.5
2,986 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided. "Das Auto"
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1111 N Clark St

Chicago, IL

60610

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Showing 2,986 reviews

February 28, 2020

Love these guys I've been going to VW of Downtown (formerly Fletcher Jones) for years - mainly because of the service. Adam K is great and I totally trust Val to take More

by ANIBINANI@HOTMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val, Adam Khamsot
February 27, 2020

Herberto was excellent. I took my car in for the 30K maintenance and he reviewed the recommended maintenance and the prices. The service was quick and they offered to order me an uber if I needed one! More

by MIKECDICKEY
Recommend Dealer
Yes
Employees Worked With
Herberto Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2020

I came in to Volkswagen of DT Chicago with a lease ending and I had a specific thing in mind for my next car. Not only did John listen to what I wanted, But he found it. When the numbers didn’t quite come ba More

by JOEYGONSOWSKI
Recommend Dealer
Yes
Employees Worked With
Herberto Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Tinoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Prince, Bojan Kokanovic, John Sheehy
February 27, 2020

Its a excellent service , very fast and the problem was remove, the time in wait is some big, but the service its very well. Thanks More

by RAMON230894
Recommend Dealer
Yes
Employees Worked With
Luis Tinoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2020

Great service! I had some replacements to be done and they did it just right! I can feel the dynamics of the car much better. I am also very pleased how I was treate More

by jonacami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Khamsot
February 27, 2020

Author Matlosz I bought A 2020 VW Tiguan at VW of Downtown. Author was my sales representative. He was awesome to deal with and made the process very easy. More

by sacker320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Matlosz
February 27, 2020

I bought a 2019 Alltrack. I worked with Jacob Bilo and John Sheehy of the Sales staff. They were both excellent and very helpful. Bill Prince was especially helpful with all the paperwork associated wit More

by jloundy0
Recommend Dealer
Yes
Employees Worked With
Bill Prince, John Sheehy, Jake Bilo
February 27, 2020

Thank you for the excellent service . We were very happy that we could do the service immediately. Also the timings of picking up were good! More

by ROBLEDO.PAOLA
Recommend Dealer
Yes
Employees Worked With
Miguel Meza
February 26, 2020

Service was excellent. Was surprised by extra charges (for extra oil despite a coupon offer) and $26.42 "pay shop charge" described as "disposal"-not included in package fees? More

by KSZRUNNING
Recommend Dealer
Yes
Employees Worked With
Lillian Juarez
February 26, 2020

My experience in the dealership was very positive. The dealers worked with me over time, and my reference point John Sheehy was knowledgeable and helpful. I traded in my old vehicle that was priced fairly More

by Riccardo.ray1989
Recommend Dealer
Yes
Employees Worked With
Bojan Kokanovic, Bill Prince, John Sheehy, Bill Dolan, Miguel Meza
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