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Volkswagen of Downtown Chicago
Chicago, IL
3,032 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,032 reviews
March 15, 2025
Mohammed assisted with getting me in my vehicle he is our family sales man and always goes and above and beyond for us . Great customer service , I will definitely recommend this dealer and Mohammed as a family sales man and always goes and above and beyond for us . Great customer service , I will definitely recommend this dealer and Mohammed as a sales man to anyone needing something reliable and affordable . He listens and delivers. More
by Myraahernandez
March 15, 2025
Great service worked with Mohammed and Rocco got great deal with Toyota rav 4 happy with service deal with Toyota rav 4 happy with service More
by yfonseca1937
March 14, 2025
Avery is very pleasant to work with and is knowledgeable in all the models, thanks for your help! in all the models, thanks for your help! More
by MEG
Employees Worked With
March 14, 2025
Wonderful, Kind. Made everything easy in and out. Was soo helpful explained everything to me… And got me in the car I wanted!!!! Go to her! Made everything easy in and out. Was soo helpful explained everything to me… And got me in the car I wanted!!!! Go to her! More
by Mark Lemon
March 14, 2025
My most recent purchase was great and sales staff was awesome. i’m an Atlas driver for life. I will continue use Downtown Volkswagen. awesome. i’m an Atlas driver for life. I will continue use Downtown Volkswagen. More
by CHRISDINGLE
Verified CustomerMarch 14, 2025
Jimmy and Davis were phenomenal in the selling of our car. will be recommending them. car. will be recommending them. More
by SHAWN G
March 14, 2025
Avery was great. Very knowledgeable and helpful while I was looking at jettas. Thanks so much! Very knowledgeable and helpful while I was looking at jettas. Thanks so much! More
by JettaFan!
Employees Worked With
March 14, 2025
Kelia was fantastic. Really responsive and made sure I was taken care of. Superb job. Really responsive and made sure I was taken care of. Superb job. More
by John
March 14, 2025
Great service! Everyone was really nice. I purchased a 2024 atlas cross sport. They had me in and out in about two hours or less. I love it and would recommend thei Everyone was really nice. I purchased a 2024 atlas cross sport. They had me in and out in about two hours or less. I love it and would recommend their service! More
by monicagreen649
