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Volkswagen of Downtown Chicago
Chicago, IL
3,045 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,045 reviews
March 09, 2025
Mohammed was very patient and helpful salesperson. I would recommend seeing him when you come I to the Volkswagen dealership I would recommend seeing him when you come I to the Volkswagen dealership More
by pgrady21
Employees Worked With
March 09, 2025
Great Fast . Good People to Do Business with . Honest . In and Out With our the Hagle . Good People to Do Business with . Honest . In and Out With our the Hagle . More
by aldochella44
Employees Worked With
March 08, 2025
Avery is amazing. She was so helpful and patient with me! Would definitely recommend for anyone who doesn’t know cars well. She was so helpful and patient with me! Would definitely recommend for anyone who doesn’t know cars well. More
by kayla.dutton73
Employees Worked With
March 08, 2025
Very clean, and efficient. As soon as you pull in you’re greeted by welcoming staff members. I had a great experience working with Grant. He was incredibly kind, patient, and m As soon as you pull in you’re greeted by welcoming staff members. I had a great experience working with Grant. He was incredibly kind, patient, and made sure I was well taken care of. His professionalism and genuine care for customers truly stood out. I really appreciated his gentle and thoughtful approach—he’s a great asset to the team! Highly recommend! More
by RaquelKing
Verified CustomerEmployees Worked With
March 07, 2025
Volkswagen Downtown Chicago were very professional. Luis was helpful and made sure I got home and back to shop when my vehicle was ready. There was multiple issues with my vehicle and I got it back iss Luis was helpful and made sure I got home and back to shop when my vehicle was ready. There was multiple issues with my vehicle and I got it back issue free. More
by Jordan82.bruce
March 07, 2025
Avery made the experience of buying my first car so enjoyable! I felt comfortable that I was being given the right information and time to make the correct purchase without pressure! 2 months on and my enjoyable! I felt comfortable that I was being given the right information and time to make the correct purchase without pressure! 2 months on and my choice was the perfect pick, thank thank you! More
by Eb2001
Employees Worked With
March 07, 2025
We experienced fast and quality service from Alonzo. It was a pleasure doing business with him. It was a pleasure doing business with him. More
by Lkrauseallamer
March 06, 2025
Avery made my car-buying experience smooth and stress-free! She was knowledgeable, patient, and never pressured me. She helped me find the perfect car within my budget and made the whole process e stress-free! She was knowledgeable, patient, and never pressured me. She helped me find the perfect car within my budget and made the whole process easy. Highly recommend Avery for a great, hassle-free experience! More
by Rae Mackey
March 06, 2025
Avery made buying a car very quick and easy. Lovely to work with and highly recommend. Lovely to work with and highly recommend. More
by Cole
Employees Worked With
March 06, 2025
Avery walked me through a complicated process and made sure I got the best deal and felt taken care of, highly recommend! sure I got the best deal and felt taken care of, highly recommend! More
by Max McKune
Employees Worked With
