Volkswagen of Downtown Chicago

Service here was very fast and amazing. Will definitely be coming back again for my vehicle needs. Will definitely be coming back again for my vehicle needs. More

Melissa went above and beyond. Not only did she help me find the perfect car she also got me an AMAZING deal. If you’re buying a car, I recommend her she’ll take good care of you!! Not only did she help me find the perfect car she also got me an AMAZING deal. If you’re buying a car, I recommend her she’ll take good care of you!! More

I called to discuss a part. Cameron stough was very helpful and informative throughout the whole procedure and was upfront on the costs. In whole it was a great experience! Cameron stough was very helpful and informative throughout the whole procedure and was upfront on the costs. In whole it was a great experience! More

I just want to thank you Keion Carter for helping me with my purchase. I really appreciate you taking the time to answer any questions I had and directing me to what best fits my car. I look forward to purch my purchase. I really appreciate you taking the time to answer any questions I had and directing me to what best fits my car. I look forward to purchasing more services at Volkswagen, thanks for your service. More

Oil changes and recall repairs were done professionally. Alonso is a hoot. Very friendly. I appreciate the quick car wash. It was a while it wasn't available during construction. Kudos for the sparkling fla Alonso is a hoot. Very friendly. I appreciate the quick car wash. It was a while it wasn't available during construction. Kudos for the sparkling flavored water machine. Might go back for that alone. More

Just had an amazing experience at the dealership, all thanks to Angel ! From the moment I walked into the showroom, he made me feel right at home. Super friendly and really took the time to answer all my thanks to Angel ! From the moment I walked into the showroom, he made me feel right at home. Super friendly and really took the time to answer all my questions. Angel helped me shop around for my next car for and bought my daily driver. If you’re looking for great service, definitely ask for Angel ! More

I recently sold my Hyundai Sonata to Angel Guadalajara, and the whole process was super easy. Angel was laid-back, friendly, and made me feel comfortable from the start. He took a good look at my car, gave and the whole process was super easy. Angel was laid-back, friendly, and made me feel comfortable from the start. He took a good look at my car, gave me a fair offer, and explained everything without any pressure. I really appreciated how he worked with me to get the deal done smoothly. If you’re looking to sell or trade in your car, definitely reach out to Angel – he made everything simple and straightforward! More

I recently walked into the dealership feeling a bit nervous about trading in my car, since I had no experience with the process. Thankfully, I had the pleasure of working with Angel, and he completely nervous about trading in my car, since I had no experience with the process. Thankfully, I had the pleasure of working with Angel, and he completely put me at ease. He was incredibly thorough and patient, taking the time to clearly explain how the trade-in process works. He offered a great cash value for my Honda CR-V and walked me through a wide range of vehicles I could potentially receive in exchange. Angel was not only knowledgeable, but also very personable and well spoken, which made the entire experience smooth and comfortable. I truly felt like I was in good hands. If you are looking to buy or trade in a car at this dealership, Angel is definitely your guy! More

Everybody at Downtown Volkswagen are soo welcoming. . Lol also dog friendly...I came to trade in my car. They have a great selection on new or used cars.. . Lol also dog friendly...I came to trade in my car. They have a great selection on new or used cars.. More

Thank God Downtown Volkswagen had a Kbb (Kelly Blue Book) Department..... I wasn't sure if I was selling or trading. Clarence appraised my car, and brought me right to a salesmen named Jimmy. All sooo very h Department..... I wasn't sure if I was selling or trading. Clarence appraised my car, and brought me right to a salesmen named Jimmy. All sooo very helpful. I was able to trade in, an get something I like!!! More