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Volkswagen of Downtown Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.5
3,053 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided. "Das Auto"
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1111 N Clark St

Chicago, IL

60610

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Showing 3,053 reviews

August 06, 2023

Great experience, great financing, Chris Smith was very patient with us. Abe really helped out with a competitive offer. I would highly recommend this dealership. More

by j.lockhart13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Semaj the Valet
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Aug 08, 2023 -

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that Chris and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 03, 2023

Saul helped us with the purchase of our Tiguan in June. He was very helpful through the whole process and we appreciated his hard work to make the purchase possible. He also offered us free car washes and More

by Allison D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Garcia
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Aug 04, 2023 -

Volkswagen of Downtown Chicago responded

Thank you, Allison, and congratulations on your new Tiguan! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 01, 2023

Terrell provided me with outstanding service and truly made my experience at the dealership the phenomenal. More

by Ahmaad
Recommend Dealer
Yes
Employees Worked With
Terrell Barry
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Aug 01, 2023 -

Volkswagen of Downtown Chicago responded

It's great to hear that Terrell was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

August 01, 2023

Wonderful experience with Fernando today. Buying my first car ALONE is scary enough as a young POC woman, but he made this process a lot more manageable. He was patient and honestly answered More

by ttngng1999
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Angel Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Castaneda
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Aug 01, 2023 -

Volkswagen of Downtown Chicago responded

It's fantastic to hear that Fernando provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

July 31, 2023

He provided an amazing experience and was very professional. I highly recommend him if you visit this location! More

by Terrell.Williams3017
Recommend Dealer
Yes
Employees Worked With
Terrell Barry
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Aug 01, 2023 -

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

July 31, 2023

The salesman was very professional and was willing to go the extra mile. The showroom was very clean. More

by montygalley
Recommend Dealer
Yes
Employees Worked With
Julian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Aguilera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

July 31, 2023

This was the best car purchasing process ever. It was seamless and extremely pleasant. I would definitely buy from this dealer again More

by Kimberly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Avramov, Fernando Castaneda, Kamille Moreno, Michael Lichter
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Aug 01, 2023 -

Volkswagen of Downtown Chicago responded

Thanks for your feedback on your recent visit to Volkswagen of Downtown Chicago, Kimberly. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 31, 2023

This dealership was clean and professional. They really set the standard. The staff were respectable and had answers for every question. More

by Stefon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terrell Barry
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Aug 01, 2023 -

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 31, 2023

my time and needs were heard by manny, able, and donie who made sure I not only found the right car but got a great deal. I can say that the buying experience was great and i greatly appreciate the work m More

by Kassihamilton
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Avramov, Abel Barraza
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Jul 31, 2023 -

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad Manny, Abel and Donnie were able to help, and we hope to see you again!

July 31, 2023

Very thankful I got to work with Manny and Julian, I came in on a car that had just been sold but they made my experience well worth it finding me something newer with lesser miles at a similar cost. My wife More

by jessietheman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Volkswagen of Downtown Chicago responded

Thank you so much for your wonderful review! We are thrilled that Manny and Julian had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Volkswagen of Downtown Chicago!

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