Volkswagen of Downtown Chicago

Fernando was extremely knowledge during the process of purchasing my vehicle. Despite it being late at night, he was patient and helpful in putting me in my me vehicle. Thank you! purchasing my vehicle. Despite it being late at night, he was patient and helpful in putting me in my me vehicle. Thank you! More

Julian and Chris were very helpful in finding me a car that I was happy with and willing to work with me on the deal! Overall great experience that I was happy with and willing to work with me on the deal! Overall great experience More

This is my 5th Volkswagen and glad I worked with Manuel. He was knowledgeable to the product that he was speaking about. I was more than happy from start to finish, and I would highly recommend him if you a He was knowledgeable to the product that he was speaking about. I was more than happy from start to finish, and I would highly recommend him if you are stopping at Volkswagen of Downtown Chicago. Sales people like him and the product to Volkswagen puts out is the reason why I keep returning. His sales manager, Matt was more than happy to earn my business and helped Manuel and myself close the deal. Reviews are quite important and I’m more than happy to speak positive about my experience at the dealer and the interactions I had with the staff. More

Shaun was great and the purchase was smooth. Angel the finance guy was nice as well. Shaun even went the extra mile by delivering the new Tiguan to my house personally. Would recommend to famil Angel the finance guy was nice as well. Shaun even went the extra mile by delivering the new Tiguan to my house personally. Would recommend to family and friends. More

Jody was very helpful when I came to look at trading in my vehicle. She was prompt to find me and led me right where I needed my vehicle. She was prompt to find me and led me right where I needed More

I was looking and half I had Manny and Julian to work with. It’s not everyday that you buy a car but when you do you’d like to walk away having made the right purchase and I feel that that; Manny was att with. It’s not everyday that you buy a car but when you do you’d like to walk away having made the right purchase and I feel that that; Manny was attentive to my needs and made sure I was confident in my purchase. I have not purchased a car in some time and the car buying experience can be a bit nerving. It’s always refreshing to get to speak and be heard, not needing all the options that new cars come with, Manny and Julian were able to get my the payment I was comfortable. Now one starts the search early on but people like Julian and manny make it easy to walk in and drive away. I probably will hold on to my car for some time but I recommend working with them. I made this review just to thank Manny. Very much appreciate the time and help. 5/5 More

Manny and Julian were amazing! ! They went above and beyond for me and were super patient and knowledgeable with what I was looking for. I highly recommend these two!! :) ! They went above and beyond for me and were super patient and knowledgeable with what I was looking for. I highly recommend these two!! :) More

Mohammed is hands down the best. If you're in the market for a new vehicle, I'd highly recommend you ask for him by name. Not only was he not pushy, but he truly cares about his cust If you're in the market for a new vehicle, I'd highly recommend you ask for him by name. Not only was he not pushy, but he truly cares about his customers. He followed up with me after the sale and even took care of some issues I was having. The guy is awesome. Thanks again Mohammed for all your help, I really appreciate guys like you that truly know what the meaning of outstanding customer service is. More

Excellent experience! ! Angie Berg and Matt went above and beyond for me and got me the car I wanted and did everything to make sure I was happy with my purchase. ! Angie Berg and Matt went above and beyond for me and got me the car I wanted and did everything to make sure I was happy with my purchase. More

Shaun was great she is the best sales consultant. Helped me get a better rate than what was offered and very easy to work with. Angel was great as well very friendly and help me get the best rate for Helped me get a better rate than what was offered and very easy to work with. Angel was great as well very friendly and help me get the best rate for my warranty More