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Volkswagen of Downtown Chicago - Service Center
Chicago, IL
1,630 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,630 Reviews of Volkswagen of Downtown Chicago - Service Center
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January 02, 2025
They have recently remodeled the dealership and it’s looking really nice. Service with Luis Tinico and co. has always been superb. looking really nice. Service with Luis Tinico and co. has always been superb. More
by Adam312
Verified CustomerEmployees Worked With
January 02, 2025
The team was very communicative throughout the process. Very transparent and looking to help. I’ll come back. Very transparent and looking to help. I’ll come back. More
by SCOTT_CAMPANA
Employees Worked With
December 29, 2024
A great experience that was quick and easy. I will service my car here again in the future. I will service my car here again in the future. More
by Jack Meholf
Employees Worked With
Other Employees :
Larry Cohen
December 27, 2024
Luis is both a courteous and professional service advisor, Fred Borek is an awesome manager, and Mike B is a great Shop Foreman. The porter, Chevy, was also awesome. I trust them. advisor, Fred Borek is an awesome manager, and Mike B is a great Shop Foreman. The porter, Chevy, was also awesome. I trust them. More
by ANIBINANI@HOTMAIL.COM
December 26, 2024
Roberto and the entire team in the service department with wonderful to work with. Efficient and professional! with wonderful to work with. Efficient and professional! More
by Penelope
December 24, 2024
Can’t imagine a worse experience. After purchasing 4 new cars from this dealer in the past 10 years, was treated like a jerk. Swore them off for life! Walked straight into McGrath and After purchasing 4 new cars from this dealer in the past 10 years, was treated like a jerk. Swore them off for life! Walked straight into McGrath and purchased a new car on 12/20/24. More
by JOHNSTOOPS
Employees Worked With
Christy Croft
December 23, 2024
Excellent communication. Helpful and respectful. Thank you for providing a positive experience with vw Downtown Chicago Helpful and respectful. Thank you for providing a positive experience with vw Downtown Chicago More
by Penelope
December 21, 2024
Professional customer service with qualified technicians. Alonzo made sure I was informed of everything and went out of his way to procure a loaner vehicle during repairs. Alonzo made sure I was informed of everything and went out of his way to procure a loaner vehicle during repairs. More
by albertoferrari
Employees Worked With
December 21, 2024
It is always a pleasure to visit the dealership, and see the friendly service advisors. Fred is my go-to, he is always courteous and takes his time explaining things to me. This is rare nowadays, everyone i the friendly service advisors. Fred is my go-to, he is always courteous and takes his time explaining things to me. This is rare nowadays, everyone is always rushing you. Honesty and integrity are the reason I will always go back! More
by NIUFREAK
Employees Worked With
December 20, 2024
The Dealer ship was very well kept. Each of the staff members that i encountered was very courteous. When my car was ready more than one of them was more than happy to get me out of the Each of the staff members that i encountered was very courteous. When my car was ready more than one of them was more than happy to get me out of the garage sine both ends of the alley was blocked. Thanks I’ll see you again! More
by Mzmontrice
Employees Worked With
