Volkswagen of Downtown Chicago - Service Center

Excellent service. Adam and Val were very accommodating and found all my issues with my Atlas. Adam and Val were very accommodating and found all my issues with my Atlas. More

The dealership is extremely organized and the staff is very professional. I was very happy with the service that I received. very professional. I was very happy with the service that I received. More

Mike Fzafraniec is the best, he is very informative and provides great services. Service is efficient provides great services. Service is efficient More

Both service advisors who helped me were responsive and professional! Thank you Adam and Mike!! professional! Thank you Adam and Mike!! More

The online tool was simple to schedule an appointment and they completed service within the estimated time frame. I would recommend this dealership for any service needed for your vehicle. they completed service within the estimated time frame. I would recommend this dealership for any service needed for your vehicle. More

Great service! They identified a few key things to fix and gave me good future service recommendations for my 2012 Beetle. A few days later they gave me back my car They identified a few key things to fix and gave me good future service recommendations for my 2012 Beetle. A few days later they gave me back my car, but there were still some underlying issues when I drove home. I brought my car back the next day. They fixed the issue expeditiously and filled up my tank! I recommend this location. More

Your team and services are awesome and professional. You all never let us down! Happy family with a great running VW! You all never let us down! Happy family with a great running VW! More

Outstanding service from Adam- kept me updated and explained everything very clearly. Car looked great and service was fast. explained everything very clearly. Car looked great and service was fast. More

Adam was helpful and efficient. He kept me updated and was able to get me back in my car quickly despite needing to order in a part. Just wished they had a loaner service He kept me updated and was able to get me back in my car quickly despite needing to order in a part. Just wished they had a loaner service More

This dealership is very organized, and they listen to me to look into not only the problems that I called about, but also the new issues that I just remembered. I am taken seriously, and the issues are all to look into not only the problems that I called about, but also the new issues that I just remembered. I am taken seriously, and the issues are all addressed. They get me a Lyft to get home/work and then to pick me up again, and the car is always washed! What more would I want! More