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Volkswagen of Duluth

Hermantown, MN

Overview
Employees
Reviews
Vehicles
4.8
740 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 740 reviews

September 28, 2024

Great service from Dan and everyone. Communicated great and made the process smooth and easy. More

by reecejohnson60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Volkswagen of Duluth responded

Reece: Thank you for your wonderful review! We're so glad to hear that Dan and the team provided you with great service and made the process smooth and easy. Clear communication is key for us, and it's great to know we hit the mark. If you need anything else or have questions in the future, don’t hesitate to reach out. We look forward to seeing you again!

September 27, 2024

Our family had the BEST experience buying a new Atlas Peak Edition from Jake, and his co-workers Tyler, Serina, and Andy. They were all super helpful and friendly. They listened to our wants and provided More

by aegibson2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Kukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco, Andy Pegelow
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Sep 27, 2024 -

Volkswagen of Duluth responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with Jake, Tyler, Serina, and Andy while purchasing your new Atlas Peak Edition. It’s our goal to provide friendly and attentive service, and it’s great to know we met your expectations. We truly appreciate your trust in us and look forward to serving you and your family for years to come. Enjoy your new 2024 Atlas Peak Edition, and safe travels!

September 25, 2024

Tyler & Jake were great to work with. Very happy how everything was handled. Thumbs up!👍👍 More

by Zanellabruneau1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Kukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Volkswagen of Duluth responded

Thank you for the fantastic review, Zanella! We’re so glad to hear that Tyler and Jake made your experience enjoyable. Your satisfaction means the world to us, and we appreciate the thumbs up! If you need anything in the future, don’t hesitate to reach out. Happy driving!

September 25, 2024

Daniel was very professional and did everything to make my first experience with their service department as best as it could be. More

by Jess A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Volkswagen of Duluth responded

Thank you so much for your kind words, Jess! We're thrilled to hear that Daniel provided you with such a positive first experience in our service department. Our team always strives for excellence, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!

September 17, 2024

Great service and staff. Appreciate being kept informed as the process goes on regarding the status of my vehicle and any problems that are come across. More

by sherwood2619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steph Gordon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Volkswagen of Duluth responded

Thank you for sharing your feedback with us. We’re glad to hear you appreciated our service and communication throughout the process. However, it looks like there might have been some aspects of your experience that didn't meet your expectations. We’d love to hear more about what could have been improved so we can ensure a better experience in the future. Please feel free to reach out to us directly at 218.722.6989 to speak with the service department with any additional comments or concerns. Thank you for your time!

September 14, 2024

Really liked our salesman Malcolm. Did not feel pressured at all, rest of staff was good as well More

by sross16
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Kukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Lumsden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
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Sep 17, 2024 -

Volkswagen of Duluth responded

Thank you so much for your kind words and for taking the time to leave a review! We’re thrilled to hear that Malcolm and the rest of our team made your experience enjoyable and pressure-free. Your feedback means a lot to us, and we hope you’re loving your new vehicle. If you need anything else or have any questions, don’t hesitate to reach out. Safe travels!

September 10, 2024

I recently had the pleasure of working with Dan at Volkswagen, and I can't say enough good things about the experience. From the moment I walked in, Dan made sure I felt valued and heard. He was incre More

by jen36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Volkswagen of Duluth responded

Thank you so much for your thoughtful 5-star review! We’re delighted to hear about your positive experience with Dan and the VW of Duluth team. It's wonderful to know that Dan made you feel valued and informed throughout the entire process—his commitment to excellence truly shines through. We’re also thrilled that our team's professionalism and dedication exceeded your expectations. It’s always our goal to make every visit smooth and stress-free, so we're glad to have achieved that for you. Thank you for recommending us! We’re always here for you, and we look forward to assisting you again in the future. Safe travels!

September 10, 2024

Great 1st time service experience. Tanner was very friendly and explained everything very well. Thank you! More

by dbryce8757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Volkswagen of Duluth responded

Thank you so much for your positive review! We're thrilled to hear that your first service experience with us was great and that Tanner made a good impression. We’ll be sure to pass along your kind words. If you need anything else or have more questions in the future, don’t hesitate to reach out. Safe driving!

September 09, 2024

Everything was good ok ok ok k k k k k k k k k k More

by reedraceing
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Volkswagen of Duluth responded

Thank you so much for the 5-star review! We're thrilled to hear that your experience with VW of Duluth was a positive one. Our team works hard to ensure that every visit is top-notch, and we're glad it shows. If there's anything else we can assist you with, don't hesitate to reach out. We look forward to serving you again!

September 08, 2024

Daniel was fantastic to work with - he listened to my concerns, had the technicians address those concerns, and then clearly enumerated all the maintenance items my vehicle needed and help me prioritize More

by wendyfuller70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Volkswagen of Duluth responded

Wendy, thank you so much for your wonderful review! We're thrilled to hear that Daniel provided such great service and addressed all your concerns. It's fantastic to know that he communicated clearly and helped you prioritize your vehicle's maintenance. We appreciate your feedback and look forward to assisting you again in the future!

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