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Volkswagen of Duluth

Hermantown, MN

Overview
Employees
Reviews
Vehicles
4.8
740 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 740 reviews

May 22, 2024

The problem was identified, and the fix was accomplished in a timely manner. Communication was top notch by Dan Huffman. The delivery team driving the repaired vehicle to my door was an unexpected bonus. More

by rancho66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Volkswagen of Duluth responded

At VW of Duluth, we're thrilled to hear about your positive experience! It's great to know that Dan Huffman's communication met your expectations and that the problem with your vehicle was resolved promptly. We're also glad that the delivery of your repaired vehicle directly to your doorstep added a nice touch to our service. Thank you for choosing us!

May 20, 2024

I am always pleased with the service I receive. They are friendly, knowledgeable, and helpful. More

by lisa.joschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Volkswagen of Duluth responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team here at VW of Duluth. Our staff strives to provide friendly, knowledgeable, and helpful service, and we're glad we met your expectations. We look forward to serving you again in the future!

May 20, 2024

Great service! Tanner got me in 30 minutes later than what normal schedule hours are. Fast, friendly, professional! More

by ncymykkanen21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Volkswagen of Duluth responded

Thank you for your fantastic review! We're delighted to hear about your positive experience with Tanner and the team. Going above and beyond to accommodate our customers, even outside of normal hours, is a priority for us. We appreciate your recognition of our fast, friendly, and professional service. We look forward to assisting you again at VW of Duluth!

May 13, 2024

Was able to get an oil change immediately upon walking in without an appointment prearranged. More

by mjbonifaci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
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May 14, 2024 -

Volkswagen of Duluth responded

It's wonderful to hear that we could accommodate your immediate need for an oil change without a prearranged appointment! We're glad to provide convenient and efficient service to ensure your vehicle is well-maintained. Thank you for choosing us, and we look forward to assisting you again in the future.

May 13, 2024

A very smooth and pleasant experience. I was impressed with the level of communication and I loved the under the hood video, showing me what was wrong with my car. Even little extras like More

by bearkkila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
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May 14, 2024 -

Volkswagen of Duluth responded

We're thrilled to hear that you had a smooth and pleasant experience with us! It's great to know that our communication and the under-the-hood video were helpful in understanding your car's needs. We're glad you appreciated the little extras like resetting the oil change reminder. Thank you for your kind words and for choosing us for your car services. We look forward to seeing you again for any future needs!

May 10, 2024

Dan and the rest of the team at VW of Duluth are wonderful - friendly, helpful, clear and regular communication, and ready to provide service options to best meet your needs. More

by katie.lorraine.bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Volkswagen of Duluth responded

Hello! Thank you so much for your kind words about Dan and our team at VW of Duluth. We're thrilled to hear that you've experienced friendly and helpful service, along with clear and regular communication. It's important to us that we provide service options that truly meet the needs of our customers, and it's great to know that we're achieving that. We appreciate your feedback and are grateful for the opportunity to serve you. We look forward to continuing to provide excellent service in the future! Best regards, The VW of Duluth Team

May 10, 2024

Keaton was awesome! He came out to help us right away and remembered us when we came back the next day. All staff members that helped us through the process were helpful More

by Ian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco, Andy Pegelow, Keaton Gressman
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May 13, 2024 -

Volkswagen of Duluth responded

Hi there! We're thrilled to hear about your positive experience with Keaton and our team at VW of Duluth. It's always great to know that our staff's dedication to service shines through and makes a memorable impact on our customers. We'll make sure to pass along your kind words to everyone involved. Thank you for choosing us and for taking the time to share your feedback. We look forward to serving you again in the future! Best regards, The VW of Duluth Team

May 10, 2024

Great service, very knowledgeable. Was able to meet me and my wife half way so we could walk put with what we wanted that day. More

by zucrous04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Pegelow, Keaton Gressman
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May 13, 2024 -

Volkswagen of Duluth responded

Hello! We're delighted to hear about your positive experience with our service. It's wonderful that our team could meet your needs effectively and ensure that you and your wife left with exactly what you wanted on the same day. Our goal is always to make the car buying process as seamless and satisfying as possible. Thank you for choosing us and for taking the time to share your feedback. We look forward to assisting you with any future needs! Best regards, The VW of Duluth Team

May 10, 2024

Always pleasant to work with! Very quick with the 20,000 mile maintenance inspection and tire rotation! More

by paulk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Volkswagen of Duluth responded

Hello! Thank you for sharing your experience with our service team. We're so glad to hear that you found the work on your 20,000-mile maintenance inspection and tire rotation quick and pleasant. Our team strives to provide efficient and friendly service, so it's great to know we're on the right track. We appreciate your trust in us for your vehicle's needs and look forward to continuing to serve you in the future! Best regards, The VW of Duluth Team

May 07, 2024

Awesome customer service everyone we worked with was very helpful also love my new car!!! More

by Traaholt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco, Keaton Gressman
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May 13, 2024 -

Volkswagen of Duluth responded

Hello! Thank you for the wonderful feedback! We're thrilled to hear that you received awesome customer service from our team and that you're loving your new car. It's always our goal to help our customers feel supported and satisfied with their experience. Enjoy your new ride, and please don't hesitate to reach out if you need anything in the future. We're here to help! Best regards, The VW of Duluth Team

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