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Volkswagen of Duluth

Hermantown, MN

Overview
Employees
Reviews
Vehicles
4.8
741 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 741 reviews

April 30, 2024

Professional and courteous through out the entire transaction. Finance people were sooper-dooper expedient as well. More

by chasbo68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Pegelow
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May 06, 2024 -

Volkswagen of Duluth responded

Thank you so much for your kind words! We're thrilled to hear that you had a professional and courteous experience throughout your transaction at VW of Duluth. It's wonderful to know that our finance team was able to expedite the process efficiently and to your satisfaction. We strive to make every aspect of our service exceptional, and we're glad we met your expectations. We look forward to welcoming you back for any future needs. Thank you for choosing us!

April 30, 2024

I really enjoyed working with Drew. He was very nice and professional and answered all my questions. He really made the experience great. The only other thing I’d like to mention is th More

by Amytomberlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Mosher, Serina Sprecco
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May 06, 2024 -

Volkswagen of Duluth responded

Thank you for taking the time to provide us with your valuable feedback. We're thrilled to hear that you had a great experience with Drew! His professionalism and dedication to answering all your questions are exactly what we strive for at VW of Duluth. However, we're sorry to hear about your experience with the trade-in offer. We aim to provide fair and competitive offers, and it seems we missed the mark in this instance. We understand how receiving a significantly lower offer can feel disappointing and will review our appraisal processes to better align with market values. Thank you for bringing this to our attention, and we're glad that Drew was able to make your experience better. We appreciate your honesty and hope to serve you better in the future. If there's anything more we can do to assist you, please let us know.

April 30, 2024

The repairs were explained to me so that I understood. The work took longer than I was originally told. More

by debora.zauhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
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May 06, 2024 -

Volkswagen of Duluth responded

Thank you for taking the time to share your feedback. We're glad to hear that the explanations provided by our team helped you understand the repairs needed for your vehicle. However, we apologize for any inconvenience caused by the extended time it took to complete the work. We strive to deliver accurate timelines and will use your feedback to improve our communication and efficiency. We appreciate your patience and look forward to serving you better in the future. Thank you for choosing VW of Duluth.

April 30, 2024

All the people I dealt with were very professional kind and answered all my questions. I told them my parameters and they worked well with them and I was able get a new vehicle. Tyler Keaton and Andy were More

by Bjeansev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco, Andy Pegelow, Keaton Gressman
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May 06, 2024 -

Volkswagen of Duluth responded

Thank you for sharing your positive experience with us at VW of Duluth! We're delighted to hear that Tyler, Keaton, Andy, and the rest of our team were able to provide you with professional and kind service. It's great to know they answered all your questions and worked within your parameters to help you get a new vehicle. We'll make sure to pass along your compliments to them. Enjoy your new ride, and we look forward to assisting you again in the future. Thank you for choosing us!

April 30, 2024

Fabulous service as always! Everytime I go here I feel like every staff member goes above and beyond to make my experience great!! More

by cmp5791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
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May 06, 2024 -

Volkswagen of Duluth responded

Thank you for your wonderful review! At VW of Duluth, we're delighted to hear that you consistently enjoy your experiences with us. Our team always strives to go above and beyond for our customers, and it's rewarding to know that their efforts make a difference. We look forward to serving you again soon and continuing to meet your expectations. Your satisfaction is our top priority!

April 29, 2024

Dan is very polite and was so accommodating. He handled everything in a very timely manner. More

by kerry.bing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
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Apr 29, 2024 -

Volkswagen of Duluth responded

Thank you for your positive feedback and for highlighting Dan's polite and accommodating service at VW of Duluth! We're delighted to hear that everything was handled in a timely manner. Your satisfaction is very important to us, and we look forward to providing you with excellent service on your future visits.

April 27, 2024

Service with a smile. The tech did a great job finding out what the issue was and fixing the issue two weeks later with the correct diagnosis. More

by mgottwald0
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Volkswagen of Duluth responded

We're so pleased to hear about your positive experience at VW of Duluth! Thank you for acknowledging the great work our tech team did in diagnosing and resolving the issue with your vehicle. We always aim to provide service with a smile and are glad we could meet your expectations. Looking forward to helping you again in the future!

April 27, 2024

I appreciated the availability of the staff and the professionalism. I liked the shirt and hat I got as well. More

by Kdejavu777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco, Keaton Gressman, Michelle Rice
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Apr 29, 2024 -

Volkswagen of Duluth responded

Thank you for sharing your experience! We're glad you appreciated our staff's availability and professionalism at VW of Duluth. It’s great to hear you liked the shirt and hat too! We look forward to continuing to provide you with excellent service on your future visits.

April 27, 2024

Excellent service all around. Sale experience felt so supportive. Anjay did an excellent job listening to our needs and desire for a vehicle and was able to show us all the opti More

by chris.huntelectric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anjay Lindgren, Samantha LePage, Michelle Rice
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Apr 29, 2024 -

Volkswagen of Duluth responded

Thank you so much for sharing your excellent experience with Anjay and the team at VW of Duluth! We're thrilled to hear that your first VW purchase was a top-notch experience and that you felt supported throughout the sales process. We always strive to listen carefully and tailor our service to each customer's needs. Welcome to the VW family, and we look forward to serving you again in the future!

April 25, 2024

Good job done and very informative, but a little expensive. Everything on the car works fine now. More

by TONECOLONELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Volkswagen of Duluth responded

Thank you for your feedback! We're glad to hear that everything with your car is working fine now and that you found our service informative. We understand concerns about costs and strive to provide value through quality service and transparency. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to helping you again at VW of Duluth!

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