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Volkswagen of Duluth
Hermantown, MN
752 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you!
We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 752 reviews
August 27, 2023
Volkswagen of Duluth is the place to be. Hands down my favorite buying experience yet. Hands down my favorite buying experience yet. More
by drueg421
Verified Customer
August 23, 2023
Serina is the best. Follow up when I arrived left me frustrated. Do not up sell 1.5 months after the deal is made. Follow up when I arrived left me frustrated. Do not up sell 1.5 months after the deal is made. More
by SDANIEL5665
August 22, 2023
I enjoy my interactions with the folks at VW of Duluth. They take good care of my car and of me. I like to work on projects on my computer while I wait for the service to be completed. The waiting area They take good care of my car and of me. I like to work on projects on my computer while I wait for the service to be completed. The waiting area has a comfortable chairs and tables to work at. My only suggestion would be to lower the volume on the ambient music. It can be a bit distracting if you are trying to focus on work. More
by davejohnson10
Employees Worked With
August 19, 2023
Lacked communication about when to pickup my vehicle and when the service center actually closes. Was not told the service center closes at 5 and was told at 4:40 to pickup my vehicle. Went to pickup my ve when the service center actually closes. Was not told the service center closes at 5 and was told at 4:40 to pickup my vehicle. Went to pickup my vehicle and the dealer was closed and I was not told until the next day what was wrong with my car. More
by kdosan
August 18, 2023
The staff made the buying process easy and seamless, I would never hesitate to walk back into the dealership. would never hesitate to walk back into the dealership. More
by RSTAUBER365
August 18, 2023
Dan at service department was spot on with appointment. He explained service check up and sent a video of service completed. Thank you He explained service check up and sent a video of service completed. Thank you More
by bdkuczenski
Employees Worked With
August 17, 2023
They were very helpful and informative. Very nice people and I definitely will be going back. Very nice people and I definitely will be going back. More
by morgandrevecky
Employees Worked With
August 17, 2023
I am very pleased with the overall service at VW of Duluth. 2 things: 1. They did not tell me I would be charged for the tire rotation and the filter. I was surprised to get a bill, as I brough Duluth. 2 things: 1. They did not tell me I would be charged for the tire rotation and the filter. I was surprised to get a bill, as I brought it in for an oil change and an 18 month warranty check. I would expect to be informed of things that I will be charged for ahead of time on my next visit. 2. I am very frustrated that the navigation issue on my 2022 Tiguan has not been fixed. I have had it in a few times, with no luck to fix it. It appears that it is a VW problem, not necessarily a dealer problem. Frustrating to pay for a feature on a new car when it doesn't work as expected. Overall, the service people at VW are friendly and helpful! More
by pkzwak
Employees Worked With
Amber Blaylock
August 15, 2023
They are people, who will help you, no matter what the situation is. I will give them an A+ situation is. I will give them an A+ More
by Paula.robinson21
