
Volkswagen of Duluth
Hermantown, MN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Good to have a Volkswagen mechanic. It took a bit longer than a Valvoline venue It took a bit longer than a Valvoline venue More
Everyone was very friendly and helpful. Very willing to help and if they personally didn’t have an answer to a specific question they asked others to get the questions answered. Very willing to help and if they personally didn’t have an answer to a specific question they asked others to get the questions answered. More
It's really hard to complain, Serina and Drew did everything they could to make this happen by meeting me in the middle on most issues. But there was still the cloud of management saying "what can we everything they could to make this happen by meeting me in the middle on most issues. But there was still the cloud of management saying "what can we do to squeeze you into a new car TODAY" overhanging the whole thing. But I made 2 friends, Serina and Drew, and they were fantastic people to deal with, and deal we did. Some details still to be handled, but it's up to finance to determine if I feel like 4 stars or 5 when all is said and done. More
We appreciate the quick service to our vehicle. Thanks for keeping our VW up and running! Thanks for keeping our VW up and running! More
The service was through and good. And the people were very friendly and very helpful. And the people were very friendly and very helpful. More
I was told twice that my warranty would cover my blind spot sensor malfunction, I ended up with a $185 bill for diagnostics because the wire harness was corroded which they said was not covered. I was not spot sensor malfunction, I ended up with a $185 bill for diagnostics because the wire harness was corroded which they said was not covered. I was not expecting a bill and this put me in a hard spot. There was no way to tell it was corroded prior to this and I was not told that diagnostics would not be covered prior to coming in. Had it been anything else it would have been covered. I u set stand if the warranty wouldn’t cover it but I don’t think I should have been charged for the diagnostic fee that I feel was extreme. Very disappointing. More
Dealership very efficient and friendly. Service was rapid. Only difficulty was driving out of Duluth due to all the detours and bridge repairs. Service was rapid. Only difficulty was driving out of Duluth due to all the detours and bridge repairs. More
It was a pleasant experience. It’s nice to have coffee and snacks available while waiting. Staff was friendly It’s nice to have coffee and snacks available while waiting. Staff was friendly More
Found exact vehicle I wanted. Dylan talked through all financing options and what the different amounts meant. He talked about future options not just short term for leasing. Dylan talked through all financing options and what the different amounts meant. He talked about future options not just short term for leasing. More