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Volkswagen of Duluth

Hermantown, MN

4.8
743 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 743 reviews

March 18, 2023

Work was done on time and to my satisfaction. Car was cleaner than I expected. More

by dmjones54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Volkswagen of Duluth responded

Thank you for the great review of your service visit with VW of Duluth! It's great to know you are satisfied with the experience.

March 15, 2023

Knowledgeable team helped us buy our first new car in almost 20 years- an electric vehicle nonetheless! Andy was super helpful going over new features and EV specific info. Thanks VW Duluth team! More

by awatson26
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco, Andy Pegelow
Mar 20, 2023 -

Volkswagen of Duluth responded

Congrats on your EV purchase! It's great to know that our team provided you the information you needed to make your purchase. Enjoy the new ride!

March 14, 2023

It seems like an ok dealership, but we weren't overly impressed with our overall treatment. They were friendly, yet a bit pushy and dismissive of our concerns with the used car we were looking at. I wo More

by 01logans
Recommend Dealer
No
Employees Worked With
Serina Sprecco, Curt Jensen
Mar 20, 2023 -

Volkswagen of Duluth responded

Thank you for providing this feedback on your visit. Making it seem that your needs were dismissed is not our intention and we apologize that you were made to feel that way. Please reach out to our General Manager, Chris Johnston to provide details of your visit and he will work to find a resolution.

March 11, 2023

The Service dept at Volkswagen Duluth is second to none! On time, courteous, efficient, and honest. A pleasure not a chore. More

by ron.piercy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Volkswagen of Duluth responded

Thank you for placing your trust in our service department for your vehicle needs. It's great to hear that your visit is a pleasure!

March 09, 2023

I came in for an oil change on a 2022 vehicle and left with a 2023 because Drew and Dylan make it so easy to get into a new car! More

by jkiefer1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher
Mar 13, 2023 -

Volkswagen of Duluth responded

Congrats on upgrading to a new 2023 VW during your service visit. It's awesome to hear that Drew and Dylan provided you with great service and it was an easy purchase.

March 08, 2023

Friendly and easy to buy a car with VW of Duluth. They Listen and deliver what you want More

by littlejoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco, Curt Jensen
Mar 13, 2023 -

Volkswagen of Duluth responded

Congrats on the purchase of your new Volkswagen! Thank you for taking the time to provide your feedback.

Mar 13, 2023 -

littlejoe responded

👍👍😃😃😃😃

March 04, 2023

item was not fixed even though it was stated it was fixed on the repair slip More

by jjhigh.erc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Hakala
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Volkswagen of Duluth responded

Thank you for bringing your concern to our attention regarding your service repair not being up to your satisfaction. Making sure you receive the service you expect during your visit is our goal and we apologize that the repair completed did not meet your expectations. You can expect our Service Manager, Rob to reach out to gather more information and attempt to find a resolution. Thank you!

March 04, 2023

With bad credit, minimal money to put down, Serina and Drew pulled strings and got me an awesome Tiguan at an affordable price. Great choice More

by seigler.justin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher, Serina Sprecco, Andy Pegelow, Curt Jensen
Mar 07, 2023 -

Volkswagen of Duluth responded

Congratulations on the purchase of your new Tiguan! Thank you for letting us know that Serina and Drew took great care of you and assisted with your vehicle financing needs.

March 02, 2023

I stopped in with a problem with my windshield wiper blade. Made an appointment brought my car in they gave me a ride to work and brought my car to me when it was done. They also rotated my tires as it More

by trennan815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barber
Mar 06, 2023 -

Volkswagen of Duluth responded

Thank you for your great review of our service department. Your comfort while getting repairs done is a top priority for us and it’s great to know that you had an experience that exceeded your expectations.

March 01, 2023

Pleasant to deal with and very professional. They did everything they could to take care of me and worked with me to make a deal. More

by PETERSONNIC991
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco, Curt Jensen
Mar 02, 2023 -

Volkswagen of Duluth responded

Thank you for taking the time to review your purchase experience with us. Congrats on your new ride!

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