Volkswagen of Gainesville - Service Center

My salesman and his boss worked hard to make my decision easy. I enjoyed driving the Taos. I look forward to many miles in my 2023 Taos. easy. I enjoyed driving the Taos. I look forward to many miles in my 2023 Taos. More

Service center gives excellent service. David is extremely knowledgeable and explains repairs. Gives accurate information. Uber service is convenient for transportation needed when repairs are compl extremely knowledgeable and explains repairs. Gives accurate information. Uber service is convenient for transportation needed when repairs are completed. I have found the service work is usually completed earlier than estimated. The service members work well as a Team to ensure repairs are thoroughly done. More

They were able to get my vehicle up and running in no time. Super efficient with reliable staff. Definitely will recommend anyone to buy a vehicle here. time. Super efficient with reliable staff. Definitely will recommend anyone to buy a vehicle here. More

The dealership was very helpful and got me in the car I wanted also did everything to help verify my address when I forgot some papers. wanted also did everything to help verify my address when I forgot some papers. More

I did all this earlier but I'm glad I had the opportunity to do this again. I've had more time to think about the things that have happened. The car I traded in was the same year as the car that I purchased. to do this again. I've had more time to think about the things that have happened. The car I traded in was the same year as the car that I purchased. I had just put two new tires on and a new battery in. I did not think until after I had gotten home how about the fact that oh my goodness I'm probably going to have to change my battery again! I had to bother the salesman about changing the battery. He said that was fine but I'm going to have to pay a service fee! To me that's bad business. I had to buy my own battery I put my own battery in and I had fixed my own situation with my battery. I don't know why I have to pay somebody else to do that! I know he said for safety reasons and insurance. But just give me my battery and I will do it myself. Then I did not have enough sense to check both of the fobs to see if they both worked and when I get home of course one did not work! So even if I didn't want to go back to exchange batteries I would have to go back to get a battery put in the fob! Then I also noticed as I was driving in the evening the whole interior of the windows were all smeary I could hardly see so I don't know who did the quick clean-up job but it was not done. So I asked again of my salesman to have my car cleaned up when I got there. I hope all these things are rectified. I know everyone there was extremely Pleasant! I had an excellent time and everything went well. Although I said I didn't want a payment over $400 and I'm ending up with a payment of $454. I guess you could say I didn't have to get the car. Maybe I shouldn't have but I do love the car so far. More

Great service!! Always take really good care of my car. David and Mike are always available to answer any questions I might have. Overall very satisfied David and Mike are always available to answer any questions I might have. Overall very satisfied More

Everyone is amazing! Matt and Hannah are the best at service and customer help. They are the most thoughtful nicest people your company has! Keep it up! service and customer help. They are the most thoughtful nicest people your company has! Keep it up! More