Volkswagen of Lake Charles

VW of LC, the new frontiers in SWLA Auto Dealerships Unparalleled service and candor negotiators atop a superior quality product cultivated in VW brand under exceptional leadership at this dealership. T Unparalleled service and candor negotiators atop a superior quality product cultivated in VW brand under exceptional leadership at this dealership. Their team certainly understand your time is valuable and will channel the tools and resources to deliver an experience that I strongly recommend that your explore. More

Wiper blades We bought a use VW and returned two days later to complete the paper work. While we had the car it had rained and we noticed the wipers were bad. The We bought a use VW and returned two days later to complete the paper work. While we had the car it had rained and we noticed the wipers were bad. The salesman agreed to replace the wipers but it took almost 2 hours to replace wiper blades and place a oil change notification sticker on the windshield More

Hands down, best experience! I would highly recommend this dealership to anyone in the market. We have visited many different places around southern Louisiana and there is no comp I would highly recommend this dealership to anyone in the market. We have visited many different places around southern Louisiana and there is no comparison. Outstanding customer service, without hassle, in every department. Truly compassionate employees who throgoughly went above and beyond to get us the absolute best deal. You will not find better, quicker service anywhere! More

Easy Transaction They worked with me through email to get the details of the purchase down. I was travelling from out of town and when I arrived everything was ready They worked with me through email to get the details of the purchase down. I was travelling from out of town and when I arrived everything was ready to go and as we discussed. Easy transaction, friendly and helpful service. Great experience all around and would shop here again! More

Always a Pleasant Experience Kindness, empathy, courtesy, and friendliness are all hallmarks of this Service Center. The people are wonderful and the center is clean. I can watch Kindness, empathy, courtesy, and friendliness are all hallmarks of this Service Center. The people are wonderful and the center is clean. I can watch the big screen tv, drink coffee and eat snacks. It is quiet and just sooo clean! The bathrooms are clean too. The people who work in the Service Center are accommodating to your needs. The only thing that I do not like is how expensive it is to repair a VW. This is an A+ center. They should be rewarded. More

Service Super job. Well done. Did a thorough job keeping me apprised at all times. Would recommend this dealership to others needing service on their vehicle Super job. Well done. Did a thorough job keeping me apprised at all times. Would recommend this dealership to others needing service on their vehicle . More

Great place to deal with. No hassle Would highly recommend Service and salesman’s was very nice and would highly recommend Looked at the Tiguan for several years and finally found on Would highly recommend Service and salesman’s was very nice and would highly recommend Looked at the Tiguan for several years and finally found one with you ! Thanks More

Classy and Sophisticated This dealership didn’t act like vultures. They were classy and sophisticated. They were easy to deal and very professional. Quintin did a great job This dealership didn’t act like vultures. They were classy and sophisticated. They were easy to deal and very professional. Quintin did a great job! More

Great service They always take care of me & my care! Easy to make an appointment & easy to get in & get out! One of the best service departments I have ever had to They always take care of me & my care! Easy to make an appointment & easy to get in & get out! One of the best service departments I have ever had to deal with. More

Disappointing We bought a CPO only to get home and shined up after they didn’t remove all the wax (intentionally maybe?) and find that it had body work done. And st We bought a CPO only to get home and shined up after they didn’t remove all the wax (intentionally maybe?) and find that it had body work done. And stitching coming loose on factory seat covers which have been ordered for 3+wks and they keep saying we need to speak with some guy that seems to never be in the office. (Imagine) I understand that the damage that was repaired should have most certainly been noticed whether it was claimed and reported in carfax or not. They should’ve caught in their 100+ pt inspection. Disappointing experience and still dealing with but did enjoy the salesman Alberto More