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Volkswagen of Lake Charles

Lake Charles, LA

2.9
429 Reviews

3850 Gerstner Memorial Dr

Lake Charles, LA

70607

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Showing 429 reviews

May 07, 2018

Volkswagen golf gti These folks are friendly and easy to do business with. They will make sure you are set up and understand how all components of your new automobile fun More

by Buster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quintin Malveaux, Walter Stevens
May 28, 2018 -

Volkswagen of Lake Charles responded

Thank you Buster for your review, we try to make sure all new customers get the chance to learn and understand all the functions and technology of their new Volkswagen vehicles. Thank you for the kind words and we hope you love your new Golf GTI.

May 06, 2018

Quick and easy deal. of basic facts Walter was knowledgeable about basic facts of this car. Quinton and Lauren wrapped up the deal in a simple and easy process. Thank you Volkswagen La More

by Bed Cav0318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quintin Malveaux, Lauren Johnson, Walter Stevens
May 28, 2018 -

Volkswagen of Lake Charles responded

BedCav0318 You are so welcome we are so happy we were able to help you get your new car in a simple easy process! Quintin, Lauren, and Walter are all so great thank you for the kind words!

May 02, 2018

Good experience The employees worked with me to secure financing for my 2016 VW Passat SE. beautiful building also, and I got free cookies, coffee, and water 😁 More

by dax20798
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quintin Malveaux, Lauren Johnson
May 28, 2018 -

Volkswagen of Lake Charles responded

Thank you dax20798 for your review of our dealership, we are so happy we were able to help you secure financing on your new Passat!

April 30, 2018

Customer service I was happy to get a good price on a used vehicle. The customer service was great, questions answered, and everyone was welcoming. I would recommend t More

by JENNYSLAYDON3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quintin Malveaux
May 26, 2018 -

Volkswagen of Lake Charles responded

Thank you JENNYSLAYDON3 for your recommendation of our dealership, we are happy you were able to get a good price and we hope you love your new car!

April 30, 2018

New car Very helpful in meeting my needs. Very friendly and clean establishment. They work hard to deliver what you want. Awesome group of people!! Love my ne More

by Hippiegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quintin Malveaux
May 26, 2018 -

Volkswagen of Lake Charles responded

Thank you for your review of our new car sales department Hippiegirl we appreciate all the kind words and are glad you love your new Volkswagen!

April 30, 2018

Please with service Our Salesman was very helpful and not pushy. This was an overall good experience. I would definitely buy a car from this dealership again. Thank More

by scottyrichard37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Stevens
May 28, 2018 -

Volkswagen of Lake Charles responded

Scottyrichard37 we are pleased that you had a good experience, and thank you for the review on our dealership.

April 30, 2018

Great overall experience Quintin made sure we were taken care of from beginning to end. I was pleased with the overall sales experience and am very happy with my new VW! More

by jennalaskey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myles Deshotel, Kevin Bourque, Quintin Malveaux
May 28, 2018 -

Volkswagen of Lake Charles responded

jennalaskey we are so happy Quintin made your experience a pleasing one! Thank you for your review and we are so happy you love your new VW!

April 27, 2018

Sparkplug change Jamie made sure my appointment was timely and everyone seemed friendly and the price was reasonable. I will be back again for maintenance for sure. More

by TAYLOR27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
May 26, 2018 -

Volkswagen of Lake Charles responded

TAYLOR27 Thank you for your review on our service department we hope to see you again for service on your vehicle!

April 24, 2018

No pressure! Loved doing business with Mike, Myles & Lauren. Most relaxing and efficient car buying experience I’ve ever had! I would highly recommend Volkswagob o More

by jcifelli221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myles Deshotel, Mike Arrington, Lauren Johnson
April 24, 2018

First new car I work at Volkswagen of Lake Charles and I was in the market for a new vehicle. I came in on a Saturday my day off and was greeted by the sales associ More

by TiffanyandherAlltrack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Cantrell , Kevin Bourque, Mike Arrington, Lauren Johnson, Jamie Johnson
May 26, 2018 -

Volkswagen of Lake Charles responded

TiffanyandherAlltrack thank you for your review of Volkswagen of Lake Charles, we are so happy that you were shown the same care and consideration as the customers we help!

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