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Volkswagen of Lake Charles
Lake Charles, LA
429 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 429 reviews
April 06, 2018
1st oil change on atlas Everything went great, vehicle was finished within an hour like I was told it would be. My wife picked it up and mentioned how friendly the staff was. Everything went great, vehicle was finished within an hour like I was told it would be. My wife picked it up and mentioned how friendly the staff was. More
by ADRIANLYONS2
Verified CustomerEmployees Worked With
Jamie Johnson
Helpful April 04, 2018
Awesome service The service department was great including Megan the receptionist. She was really friendly and helpful. I will continue to go back here for future ser The service department was great including Megan the receptionist. She was really friendly and helpful. I will continue to go back here for future services. More
by carly.peet
Employees Worked With
Megan, Jamie Johnson
April 04, 2018
Made buying a car fun! It is difficult to surprise teenagers today but with the help of the staff we pulled off the best surprise ever. Thank you so much for going the extra It is difficult to surprise teenagers today but with the help of the staff we pulled off the best surprise ever. Thank you so much for going the extra mile to make this FUN! More
by GinaMarie
Employees Worked With
Quintin Malveaux
April 04, 2018
Great Experience Awesome team. Great fast service. Staff was very knowledgeable about my vehicle. Information me of the recommended services that will help keep my veh Awesome team. Great fast service. Staff was very knowledgeable about my vehicle. Information me of the recommended services that will help keep my vehicle in tip top shape. More
by DARASERESO
Employees Worked With
Jacob Tracy, Jamie Johnson
April 03, 2018
Good buying experience Tough buying used cars in general, but pleasant staff, surroundings made it better. Varied used cars interesting, since it is a VW dealership. Good lo Tough buying used cars in general, but pleasant staff, surroundings made it better. Varied used cars interesting, since it is a VW dealership. Good location. More
by Used car customer
Employees Worked With
Kevin Bourque, Quintin Malveaux
April 02, 2018
10,000 mile service I purchased my New Beetle at a dealership in another state prior to moving to Louisiana. When it came time for my first service I made the appointmen I purchased my New Beetle at a dealership in another state prior to moving to Louisiana. When it came time for my first service I made the appointment. I came in and was greeted and taken care of immediately. I was shown to the waiting area and offered refreshments. They even came over twice to see if I needed anything. More
by Beetlegirl
Employees Worked With
Jamie Johnson
March 28, 2018
Excellent service. Employees are always super nice and got my car serviced quickly. Even washed my car after which i did not expect. Price is great for the quality and f Employees are always super nice and got my car serviced quickly. Even washed my car after which i did not expect. Price is great for the quality and friendliness received. More
by landonfuentes
Employees Worked With
Jamie Johnson, Kade White
March 28, 2018
We are pleased We saw which type of vehicle we wanted and the salesman worked with us to get the deal we needed. We were very very pleased. We saw which type of vehicle we wanted and the salesman worked with us to get the deal we needed. We were very very pleased. More
by gduhon0
Employees Worked With
Myles Deshotel, Kevin Bourque
March 28, 2018
Fast Service I completed all of my business there and walked out with a car in about an hour. Windshield had a crack in it, and I was informed that the replacement I completed all of my business there and walked out with a car in about an hour. Windshield had a crack in it, and I was informed that the replacement was on the way and would cost me nothing. Good place. More
by highlander_31527
Employees Worked With
Kevin Bourque, Toby Leger
March 28, 2018
Good experience The overall experience at very of lake Charles was very professional and friendly . Quintin malveaux was a joy to work with and very knowledgeable of The overall experience at very of lake Charles was very professional and friendly . Quintin malveaux was a joy to work with and very knowledgeable of the cars he was selling. More
by Audia4
Employees Worked With
Quintin Malveaux
