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Volkswagen of Lake Charles
Lake Charles, LA
429 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 429 reviews
March 14, 2018
Service I am totally satisfied with the service department at Volkswagen of Lake Charles. The service rep was very professional and friendly. All of the work I am totally satisfied with the service department at Volkswagen of Lake Charles. The service rep was very professional and friendly. All of the work was done very well, as expected. The wait was very comfortable and appropriate. I would highly recommend this dealership. More
by ATK2004
Verified CustomerEmployees Worked With
Jamie Johnson
Helpful March 14, 2018
Check engine light These guys take care of their customers quickly and professionally. Have always been very satisfied with the service they’ve provided. I’ve never had These guys take care of their customers quickly and professionally. Have always been very satisfied with the service they’ve provided. I’ve never had to return after any work they’ve done. It’s always been fixed right the first time More
by JCARD
Employees Worked With
Jacob Tracy, Jamie Johnson
March 14, 2018
Very happy with the service dept Very impressed with the service dept. first time in the dealership and they were very nice and knowledgeable. Just had a complementary point inspecti Very impressed with the service dept. first time in the dealership and they were very nice and knowledgeable. Just had a complementary point inspection , I will continue to bring my VW to this service dept in Lake Charles More
by JABORRERO3775
Employees Worked With
Jamie Johnson
March 08, 2018
Amazing in every way We’ve been to A LOT of dealers in a few months. Thanks Tim, & Mike. The absolute best and we are more than grateful. And very kid friendly. We’ve been to A LOT of dealers in a few months. Thanks Tim, & Mike. The absolute best and we are more than grateful. And very kid friendly. More
by Cachuelas
Employees Worked With
Mike Arrington, Tim Savage
February 26, 2018
Awesome dealership Was gonna visit the local dealership near me when I called them before. They were fast, helpful and gave a more than fair deal I couldn’t walk away fr Was gonna visit the local dealership near me when I called them before. They were fast, helpful and gave a more than fair deal I couldn’t walk away from. The drive was worth it and will continue to do business with them. A must contact for anyone wanting to buy a VW. More
by Rckyfontenot
Employees Worked With
Kevin Bourque, Toby Leger, Lauren Johnson
February 26, 2018
VW ATLAS Toby and the rest of the staff at VW Of Lake Charles gave us phenomenal customer service. They were very personable, polite, expedient and attentive. Toby and the rest of the staff at VW Of Lake Charles gave us phenomenal customer service. They were very personable, polite, expedient and attentive. No detail was overlooked and all of our needs were met. It was a pleasure purchasing a car there and we look forward to our new VW family. More
by Smanuel
Employees Worked With
Kevin Bourque, Toby Leger, Lauren Johnson
February 25, 2018
Awesome team Great people great atmosphere great service best car buying experience I have ever had. I will recommend this dealership to everyone. They are straigh Great people great atmosphere great service best car buying experience I have ever had. I will recommend this dealership to everyone. They are straight forward with there prices no hidden fees or back and forth hassle. I will be a customer for life More
by Cwmyers
Employees Worked With
Kevin Bourque, Tim Savage, Lauren Johnson
February 05, 2018
Amazing experience for a first time buyer. This dealership truly puts their customers first & they make you feel comfortable from the very beginning. I would purchase from here again in a heart This dealership truly puts their customers first & they make you feel comfortable from the very beginning. I would purchase from here again in a heartbeat! More
by Theharmons19
Employees Worked With
Kevin Bourque, Toby Leger
February 03, 2018
Great people My wife and I purchased a VW Tiguan, and we could not have ask for better treatment with our salesman, Toby, and the staff. All the men in the service My wife and I purchased a VW Tiguan, and we could not have ask for better treatment with our salesman, Toby, and the staff. All the men in the service department introduced themselves, and let us know that they were there to sever all our needs. They all were very professional and pleasant to talk to. Toby, our salesman, carried us all through the dealership and maxed certain we met everyone. We are very pleased with our experience. Gary &Karen Davis More
by Sonny439
Employees Worked With
Toby Leger, Mike Arrington, FRANK TREVINIO
January 26, 2018
Hugh Dugar is excellent Hugh Dugar always gives 100%. I have bought two VW's from him in the past. He is the main reason I shop at VW of Lake Charles. The upper management th Hugh Dugar always gives 100%. I have bought two VW's from him in the past. He is the main reason I shop at VW of Lake Charles. The upper management there have not been my favorite, but Hugh will take care of you. If Hugh ever leaves, I'll probably buy from VW of Lafayette. More
by vwgirl
Employees Worked With
Hugh Dugar
