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Volkswagen of Naples
Naples, FL
4,711 Reviews
Welcome to Volkswagen of Naples
Volkswagen of Naples is Southern Florida's #1 volume Volkswagen dealer. New vehicles at Volkswagen of Naples embody the combination of performance, luxury, and styling, that's unique to the Volkswagen brand. From the ultra-fuel efficient Jetta TDI to the sought after New Atlas, Volkswagen of Naples gives you a chance to find the new automobile that will truly satisfy your desires. We have a plethora of new Volkswagen inventory to make it easy for new car shoppers to find the precise vehicle to complement their needs. In addition, Volkswagen of Naples has a massive selection of clean, low-mile, garage kept, pre-owned cars.
If you want selection, Volkswagen of Naples is the place to look first; serving all of Naples, Fort Myers, Marco Island, Bonita Springs, Estero, Port Charlotte, Sarasota, Florida Gulf Coast University, and all Southwest Florida. Volkswagen of Naples is the dealership that takes customer service to the next level. We encourage shoppers to view our online inventory at www.vwofnaples.com, or simply visit our dealership in person today! Be sure to check out our beautiful artwork wall painting of Michigan State mascot Sparty. Volkswagen of Naples is home to Michigan State Alumni, University of Florida Alumni, and Ohio State University Alumni. We have new inventory arriving daily, so you are bound to find just what you are looking for here at Volkswagen of Naples!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,711 reviews
June 16, 2020
Having recently purchased my first Volkswagen, I have to say I have never experienced such high quality customer service through a vehicle purchase transaction. Kyle Harsh was friendly, knowledgeable, and g say I have never experienced such high quality customer service through a vehicle purchase transaction. Kyle Harsh was friendly, knowledgeable, and genuinely concerned about making sure I had a vehicle that fits my needs, both financially and physically. He even went above and beyond when scheduling additional accessories to be installed on my vehicle. The complementary upgrade to the home-link system was a very unexpected and appreciated surprise. I will definitely return when it’s time for my next vehicle. It was by far the easiest vehicle purchase I’ve ever experienced! More
by morrow68
Employees Worked With
June 15, 2020
Fantastic Experience!!! Our Salesman, Jake Spooner, was great to work with and very patient. Manager, Brian Massoll, also was involved and made sure everything went smoothly. Highly recommended....will b great to work with and very patient. Manager, Brian Massoll, also was involved and made sure everything went smoothly. Highly recommended....will be buying additional cars from in the near future. More
by Kevin Bittner
June 10, 2020
Ruben Glamyan The other day we traded in a 2013 Beetle for a 2019 Alltrack. Ruben shepherded us through the process with alacrity and sensitivity. He answered our q The other day we traded in a 2013 Beetle for a 2019 Alltrack. Ruben shepherded us through the process with alacrity and sensitivity. He answered our questions and responded to our concerns. He had a thorough knowledge of the "product" and once we decided to buy, he carried us quickly and efficiently through the paper work. We would certainly recommend working with Ruben when you are exploring a new Volkswagen. We were also appreciative on the referral by Joe Oliver and the guidance of Keith Aheam. More
by wwmeyer49
June 09, 2020
Juanpi was extremely knowledgeable, patient, and prompt with his responses. His approach was relaxed and I didn’t feel pressured to make a rash decision before I was ready. Everyone else at the dealership with his responses. His approach was relaxed and I didn’t feel pressured to make a rash decision before I was ready. Everyone else at the dealership was also very helpful. I will highly recommend Volkswagen Naples to friends and family. More
by Mt17
Employees Worked With
Other Employees :
Keith Ahearn, Ishmael Hernandez, Juanpi Sapiencia, Marco Gonzalez
June 06, 2020
Ruben helped us purchase our vehicle with utmost professionalism. He made us feel at home and even gave my daughter and I vw shirts. We are very happy to have chosen Ruben and your dealership for professionalism. He made us feel at home and even gave my daughter and I vw shirts. We are very happy to have chosen Ruben and your dealership for this special purchase. Thank you and God bless? More
by Jaren Ayes
June 05, 2020
Outstanding Jay was very flexible, accommodating, and a pleasure to do with business with. It was an all around pleasant and professional experience for me. Thank Jay was very flexible, accommodating, and a pleasure to do with business with. It was an all around pleasant and professional experience for me. Thank you More
by amanda_willingham
Employees Worked With
Jay Roden
June 03, 2020
Juanpi was excellent and he did a great job of making numbers working for us, his emphaty was decisive in our decision to take new lease VW Jetta. Thanks Juanpi, you are the best!!!! numbers working for us, his emphaty was decisive in our decision to take new lease VW Jetta. Thanks Juanpi, you are the best!!!! More
by Judith
Employees Worked With
Juanpi Sapiencia
June 03, 2020
Juan was very helpful. I couldn’t decide if I wanted to buy out my lease or lease a new Jetta. Juan presented me with all my options via text (which made it even easier) and I finally decided to buy my lea buy out my lease or lease a new Jetta. Juan presented me with all my options via text (which made it even easier) and I finally decided to buy my leased Jetta. He had all the paperwork prepared ahead of time and I was in and out in an hour. Entire staff was very friendly and professional. I highly recommend Juan and VW Naples More
by jswank468
Employees Worked With
Keith Ahearn, Juanpi Sapiencia
June 03, 2020
Gracias por la atencion, aunque era tarde nos atendieron muy bien. Y gracias por traer el carro a casa. Esperemos en un futuro, poder seguir contando con su apoyo. muy bien. Y gracias por traer el carro a casa. Esperemos en un futuro, poder seguir contando con su apoyo. More
by Carina Lopez
Employees Worked With
Juanpi Sapiencia
June 03, 2020
Excellent service! Rob was very accommodating and made my first car buying experience a breeze. He took the time to explain the process to me and answered all of my questions. Highly recommend! first car buying experience a breeze. He took the time to explain the process to me and answered all of my questions. Highly recommend! More
by jmlobosco
Employees Worked With
Bryan Perez, Rob Winters
