Volkswagen of Naples

Fist time VW owner I walked in on a Friday at 10am and walked out the door with a new car and best rate thanks to my car dealer Jacob and the vw Naples staff!!! Thanks f I walked in on a Friday at 10am and walked out the door with a new car and best rate thanks to my car dealer Jacob and the vw Naples staff!!! Thanks for helping my family choose a safe and affordable car. More

Recall Bought my VW last week and was told their was a recall on the clock spring and VW would take care of it free of charge. Set an appt up when I bought t Bought my VW last week and was told their was a recall on the clock spring and VW would take care of it free of charge. Set an appt up when I bought the car came back a week later and was in and out within a hour. Thanks again for your hospitality and true care for customer service. More

Excellent Sales and Finance Team We had a great car buying experience at VW of Napkes. We would highly recommend this dealership to others. The deal was fair and honest and we felt ve We had a great car buying experience at VW of Napkes. We would highly recommend this dealership to others. The deal was fair and honest and we felt very well treated by those involved. More

Great Customer service I had a great experience!! I was in a jam with my trade in! Jay and Joe worked hard to get me the best deal. I was able to get out of my trade in a I had a great experience!! I was in a jam with my trade in! Jay and Joe worked hard to get me the best deal. I was able to get out of my trade in and into a new VW Jetta! Thanks a lot I'll be back for sure! More

Great! I had a great experience at VW of Naples! I was in quite a pickle when I arrived, as my 10-year-old Jetta had broken down in the middle of Alligator I had a great experience at VW of Naples! I was in quite a pickle when I arrived, as my 10-year-old Jetta had broken down in the middle of Alligator Alley and I wasn't even sure when I arrived with it at the dealership if I was going to get it repaired or get a new one. I asked to check out the options for purchasing or leasing a new vehicle while my old one was being looked at by the service center. Ryan Gaumer was the salesperson whom I worked with, and he was great. This was my first experience with buying/leasing a car on my own, because I had my old one since high school. Ryan was extremely helpful and patient while I waited for the results from the mechanics and made the decision to trade in my old car and lease a new one instead of repair it. Once I did decide to go ahead with a new car, Ryan was very helpful in explaining all the options and incentives available. It was a very friendly and low-pressure experience, and he made the whole process very simple. Michael in the finance department was great in getting me through all the paperwork efficiently and explaining what it all meant. I spent about 7 hours in that dealership, between the time it took for my old car to be evaluated by the mechanics, me to consult with my parents and make a decision on what to do, and then go ahead with choosing and leasing the new car. I never would have thought that spending 7 hours in a car dealership would be a good time, but it was! Even the other salespeople, Kyle and Rex, when they were not with their own customers, were kind enough to point out the snacks and coffee so I wouldn't starve, and chat with me so I wasn't bored while waiting for my new car to be ready. Overall it was a great experience, and Ryan followed up with a phone call and a note to make sure I loved the new car! More

Simple & pleasant Buying a new car is usually an experience one likes to forget fast. Rex Manchester made my experience pleasant by being transparent and listening care Buying a new car is usually an experience one likes to forget fast. Rex Manchester made my experience pleasant by being transparent and listening carefully to my needs. He respected the research I had done. Absolutely no haggling - just the facts - with the result that I was very satisfied with the transaction. I was simple, fast, and to the point. I highly recommend him. More

Great Experience What a great buying experience I had at VW of Naples. My salesperson was Luxon Estiverne. He was very professional and even came to pick me up to ta What a great buying experience I had at VW of Naples. My salesperson was Luxon Estiverne. He was very professional and even came to pick me up to take delivery of my new car. I was able to get a beautiful new VW Jetta with all the bells and whistles and I just love it. The finance manager even got me a great extended warranty for just a few dollars a month. I am very happy with my experience and I will defiantly be back for my next car. More

" Excellent Service" Rex , is a true professional !!!! He made a promised and "BOOM" delivered as promised !!!! Purchase went very smooth with great communication through Rex , is a true professional !!!! He made a promised and "BOOM" delivered as promised !!!! Purchase went very smooth with great communication through the whole process. I tried dealing with VW of Fort Myers and was told by the Sales advisor not to get brain damage over the deal and they did not want to do anything fro me.So decided to give VW of Naples the business as after speaking to Rex for a couple of minutes he had answered all of my questions and went above and beyond to make the deal happen and for that reason i will highly recommend Vw of Naples to al my friends and Family.Thanks Rex for making my car buying a very smooth and easy Purchase !!!!! More

Experience experience When you speak with Kyle and listen all the difference with other sales person you can listen years and years of experience in comparative cars in a When you speak with Kyle and listen all the difference with other sales person you can listen years and years of experience in comparative cars in all of hat we need exactly what we need exactly . Very Good More

Excellent service ,great team and Jacob Roden our sales consultant was a true professional and very detailed. From the moment he answered the phone until he delivered ,great team and Jacob Roden our sales consultant was a true professional and very detailed. From the moment he answered the phone until he delivered our new car he made us feel like family and made our new car purchasing experience a pleasure. More