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Volkswagen of Oak Lawn
Oak Lawn, IL
396 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 396 reviews
May 15, 2025
It is a pleasure having car serviced at OL VW. Odeh is the service contact who keeps me updated for the recommended services each visit, and for the future visits. Odeh is the service contact who keeps me updated for the recommended services each visit, and for the future visits. More
by ZESTYTOMATOSAUCE
Verified CustomerEmployees Worked With
Odeh Akkawi
May 15, 2025
I've been a happy customer of VW Oak Lawn for 13 years and have had consistently excellent service. I am especially pleased with customer service rep Josh who handled my service order yesterday. He was and have had consistently excellent service. I am especially pleased with customer service rep Josh who handled my service order yesterday. He was very efficient, knowledgeable and helpful. More
by DDIFILLIPO
Employees Worked With
Josh Malone
May 15, 2025
Very nice guys there, did everything in their power to get me a great deal with my trade in! Very transparent about every detail and was relatively painless get me a great deal with my trade in! Very transparent about every detail and was relatively painless More
by RUSSELROSENTRETER
May 14, 2025
Top tier service. The whole team is delightful. Extremely explanatory. 11 out of 10 service. The whole team is delightful. Extremely explanatory. 11 out of 10 service. More
by TVERVAET
Employees Worked With
May 13, 2025
Professional service . Josh explained everything in a clear fashion. Great customer service mannerisms. I recommended getting service at your location to anyone. Great job Josh explained everything in a clear fashion. Great customer service mannerisms. I recommended getting service at your location to anyone. Great job service More
by NATEG363
Employees Worked With
Josh Malone
May 13, 2025
I’m coming back just because DQ was honest and did eve the could to help me 20/10! the could to help me 20/10! More
by PRECIOUSWATKINS020
May 10, 2025
My experience was great and I haven’t been able to express that in YEARS about Volkswagen in Oak Lawn. The recall that was done on my Atlas was ready way ahead of the scheduled time and I was updated express that in YEARS about Volkswagen in Oak Lawn. The recall that was done on my Atlas was ready way ahead of the scheduled time and I was updated throughout the process. I was advised that my cap for my windshield washing fluid was missing which was a total surprise on my end - but was advised I would receive a call once it comes in. Once that is received I can say my trust is on the way to being restored with VW in Oak Lawn again. I was advised of maintenance that is needed for my Atlas soon. Now, if customer coupons can be disseminated for repairs needed, that’d be icing on the cake! More
by JW
Employees Worked With
N/A
