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Volkswagen of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.2
1,384 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better? We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!! When you buy or lease from Volkswagen of Orland Park you will receive: Complimentary first tank of fuel. Complimentary car washes after every service visit. Complimentary refreshments for sales and service customers. Complimentary Wi-Fi in our comfortable customer lounge. Priority appointment scheduling for service and maintenance. Discounts on VW apparel. And much more. Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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8920 W 159th St

Orland Park, IL

60462

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Showing 1,384 reviews

July 09, 2026

No customer service after purchase Waiting over 3 weeks to get an issue fixed No updates, No phone calls More

by TRACYPLUSKOTA
Recommend Dealer
No
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July 09, 2026

It was great. Friendly staff. Took me in when my appointment was actually for the next day. Very friendly and kind staff. More

by ameil3
Recommend Dealer
Yes
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July 08, 2026

Service advisor was not helpful at all and mentioned several times that I did not purchase the car there. He didn’t seem to care it was there for warranty work. Had the car all day and did not fix a thi More

by Rvtaccurate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly Smith
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July 06, 2026

Easy, informative, and caring. They kept me informed the whole time and made it easy. More

by ROMESNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kukulka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2026 -

ROMESNELL responded

Nice and easy.

July 05, 2026

They were very knowledgeable, the workers were very kind, and they were able to help me with making the right decision and tried saving me money with offers More

by CDAVIS273
Recommend Dealer
Yes
Employees Worked With
Raynor Golding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raynor Golding
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July 04, 2026

When in with engine problems, and had to have engine replaced. They did a great job More

by Holstxml
Recommend Dealer
Yes
Employees Worked With
John the service manager and the mechanic did a great job. I will be back for service and all of my car needs.
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July 03, 2026

Volkswagen of orland park is a good dealership We'll recommend friends and family if they need a car or truck More

by MOSTAMP42
Recommend Dealer
Yes
Employees Worked With
Onteral Woodson & Roberto Negrete
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July 03, 2026

Kelly was amazing and thorough. I have worked with him before and will again. He is the best service person I have ever seen. More

by vincentlambert1969
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
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July 02, 2026

My car was ready when promised All aspects of the job were explained Good service More

by BEEBS47
Recommend Dealer
Yes
Employees Worked With
Roberto
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July 02, 2026

I Robert was in contact with me for 2 days and I always knew how othe job was progressing. More

by BEEBS47
Recommend Dealer
Yes
Employees Worked With
Robert
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