Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Orland Park
Orland Park, IL
829 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better?
We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!!
When you buy or lease from Volkswagen of Orland Park you will receive:
Complimentary first tank of fuel.
Complimentary car washes after every service visit.
Complimentary refreshments for sales and service customers.
Complimentary Wi-Fi in our comfortable customer lounge.
Priority appointment scheduling for service and maintenance.
Discounts on VW apparel.
And much more.
Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 829 reviews
April 10, 2025
Came in for my rear view mirror be fixed. I have warranty and was told that I need a whole new mirror which it’s hard to believe. Cost to me about $600. I don’t even think a mechanic looked a I have warranty and was told that I need a whole new mirror which it’s hard to believe. Cost to me about $600. I don’t even think a mechanic looked at it. I believe the service rep looked at it and told me it can’t be fixed. Very disappointed in this Volkswagen dealer More
by CMIKOS57
Verified CustomerEmployees Worked With
Service department
April 10, 2025
Although I was not happy about having a recall on my vehicle, the service department was professional, courteous, & completed the task in the time frame promised. vehicle, the service department was professional, courteous, & completed the task in the time frame promised. More
by CEOMCO3212
Employees Worked With
John Kukulka
April 09, 2025
Terrell sales person was great, I'm very happy after all transaction, i will recommended Terrell and VW of Orlan Park dealership to my friends. transaction, i will recommended Terrell and VW of Orlan Park dealership to my friends. More
by EJP5
Employees Worked With
April 09, 2025
A guy named John kukla helped service my car. He was great ! Great communication, kept me updated and answered every question when I called. I really appreciated that He was great ! Great communication, kept me updated and answered every question when I called. I really appreciated that More
by JUWANWELLS3290
Employees Worked With
John kukla in service department
April 03, 2025
While the repair was fone in a reasonable time, it took an hour for my car to go through the complimentary car wash. This was an exterior wash only. I didn't ask for tge wash and it added an extra hour to an hour for my car to go through the complimentary car wash. This was an exterior wash only. I didn't ask for tge wash and it added an extra hour to my time at the dealership. More
by DEBOMALLEY
Employees Worked With
Not sure who i worked with
April 01, 2025
I found that Eric was very nice and transparent which I appreciated and made our experience better. He was the best part of the process appreciated and made our experience better. He was the best part of the process More
by KATESCOTT723
April 01, 2025
Overall it was pleasant experance Sales team was great and would send people to this store and would send people to this store More
by HOWARDSTANG1
March 31, 2025
Brought a vehicle in for first service, and Kelly was fantastic. He explained everything that would be done, answered all my questions, and gave me a realistic estimate of when the work would be complete fantastic. He explained everything that would be done, answered all my questions, and gave me a realistic estimate of when the work would be complete. The waiting area was clean, quiet, and I was able to work while I waited. A great overall experience. More
by CGRAHAMKSU
Employees Worked With
Kelly
March 31, 2025
We were treated very well and appreciate the time they spent with us, even though they were very busy. spent with us, even though they were very busy. More
by RWANDERSEE
