Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Volkswagen of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.2
1,206 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better? We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!! When you buy or lease from Volkswagen of Orland Park you will receive: Complimentary first tank of fuel. Complimentary car washes after every service visit. Complimentary refreshments for sales and service customers. Complimentary Wi-Fi in our comfortable customer lounge. Priority appointment scheduling for service and maintenance. Discounts on VW apparel. And much more. Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
Contact Dealership
View Awards

8920 W 159th St

Orland Park, IL

60462

Directions

By Type

Showing 1,206 reviews

January 25, 2026

Being a customer for 25 years; they are a vg rated vw service dept in Northern IL with a certified and highly experienced TDI / Diesel technician. More

by geowinke
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
January 23, 2026

The experience with the dealership went well. Taylor was very professional and knowledgeable with anything asked. More

by TORIWILLIAMS90
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
January 22, 2026

They were not able to fix the 2 issues I had Normal Carnet connection was not working, still not working on a brand new car. They delivered the car with the car net issue on Jan 7th. Plus, I reported m More

by D.ROSSI
Recommend Dealer
No
Report | Print
January 22, 2026

I’m very pleased On short notice they took care of my needs , fixed my car at promised time 👍 More

by Candeapple1@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept❤️
Report | Print
January 21, 2026

Answered questions; made some concessions Promised to avail for any concerns; hoped the vehicle is enjoyable More

by RETONJA7
Recommend Dealer
Yes
Employees Worked With
Matt Kutyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Kutyna
Report | Print
January 21, 2026

Great customer care. Keep up the good work because a lot of places aren't friendly anymore. Also we were given a loaner car when we were in need of one having 2 little ki More

by DURKEE.MARK
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
January 21, 2026

I BOUGHT A NEW ATLAS HAD A FLAT TIRE AND THERE WAS NO LOCK IN THE CAR FOR THE WHEEL NUTS. THIS HAS BEEN BACK AND FOURTH FOR TWO DAYS WITH SERVICE AND I LEFT VOICEMAILS AND NOT A RETURN CALL. WHY SHOULD More

by cedric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NEGRETE, John Grubbs
Report | Print
January 20, 2026

I feel like they were trying to over charge me. they charge me for things that I didn't have done. More

by DORTCHLAKESHA
Recommend Dealer
No
Employees Worked With
dont remember have information in car
Report | Print
January 18, 2026

No Oh my God, literally stop texting me. I do not want to do this. I did not opt in to do this. More

by JAMIEHOENSELAAR
Recommend Dealer
Yes
Report | Print
January 16, 2026

Very attentive with my needs and understanding. I like the changes this dealership has made to improve customer service. More

by DANYETTAR
Recommend Dealer
Yes
Employees Worked With
Terrell Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrell Barry
Report | Print
1
...
3
4
5
...
121