
Volkswagen of Palatine
Mt Prospect, IL

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1,357 Reviews of Volkswagen of Palatine
I am very happy with my VW..Thank you Kalina.Honest upright sales person Kalina. Very kind and can answer all questions you may have about the vehicle you are looking to purchase. I will tell all my fr upright sales person Kalina. Very kind and can answer all questions you may have about the vehicle you are looking to purchase. I will tell all my friends to go see Kalina as she will be my sales person for life! .She explained all the financing options so that it was easier to understand. She was also excellent in the product demonstration.Thanks again!!!!! More
heard about the autobarn from ad's i have owned many cars never a import.i do not like to have to deal with car sales but i went there and met Kalina.honest and straight up a great sales woman amasing custom never a import.i do not like to have to deal with car sales but i went there and met Kalina.honest and straight up a great sales woman amasing customer service.she explained all my finance options,car savy,great selection of top notch cars. i had such a plesant experience will defintly go there again and refer anyone and everyone buying a new car to the autobarn and to Kalina More
I came in for a new car and got just that. Martin was the person who assisted me and he answered everything I had questions about and more. He was very friendly and at times when I was not sure about somethi person who assisted me and he answered everything I had questions about and more. He was very friendly and at times when I was not sure about something he would inform me on why something was the way it was. My overall experience with this dealership was a pleasure and I would recommend Martin and Autobarn to my friends and family. More
Very helpful in finding the right car for me. Showed me a variety of cars and very knowledgable about cars that he was showing. Helpful in answering questions about the different vehicles shown. a variety of cars and very knowledgable about cars that he was showing. Helpful in answering questions about the different vehicles shown. More
"Tek" obviously cares about your car as much as you do and he wants to make sure the customer is comfortable and understanding of the process all along the way. "Tek" really gets the meaning of you do and he wants to make sure the customer is comfortable and understanding of the process all along the way. "Tek" really gets the meaning of customer service. If he doesn't know the answer immediately, he will not hesitate to look it up and not just guess. Bill Dolan has built an outstanding staff here at Autobarn of Mt Prospect. I wont't bring my 2 vw's elsewhere. Mark Geskin More
First of all, it was a great car at a nice price in great condition with great remaining warranty. The customer service was great. Friendly, concerned, and very helpful with all aspects of the car, insurance condition with great remaining warranty. The customer service was great. Friendly, concerned, and very helpful with all aspects of the car, insurance, and every other relevant processes. Overall, a nicely organized and efficient dealership! Cliff was also a great person to work with. More
Awesome friendly and easy to work with Will recommend to all friends and family to go to Autobarn! Very professional and informative sales! Love my new passat! Thanks again a great addition to my Volkswagen all friends and family to go to Autobarn! Very professional and informative sales! Love my new passat! Thanks again a great addition to my Volkswagen family! More
Called in about an APR tune, was told to come in and would have it done same day, I showed up an hour later and got done in less then 2 hours! The waiting room was comfortable and had tv and Starbucks m would have it done same day, I showed up an hour later and got done in less then 2 hours! The waiting room was comfortable and had tv and Starbucks machine ! This is how a dealership experience should be! More
GREAT GUYS!! They did not stop until I was satisfied. Raffi was very understanding, caring, and 100% honest. xx is the man to handle ALL of your service needs. ROBBIE is the cherry on top, extremely hard Raffi was very understanding, caring, and 100% honest. xx is the man to handle ALL of your service needs. ROBBIE is the cherry on top, extremely hard worker and one xxxx of a guy! I highly recommend Robbie as your salesman!! More