Volkswagen of Salem

Exceptional Was looking at a Ford van and was quoted a price over the phone. When I got there they honored that price and made sure we were out of there as fast Was looking at a Ford van and was quoted a price over the phone. When I got there they honored that price and made sure we were out of there as fast as possible, which wasn't that fast but the deal was well worth the wait. Would go back there again for sure even though it's almost a 2 hour drive. Keep up the good work! More

Great experience There was no hassle. I told them what I wanted the night before via emai and most of the deal was worked out before I got there the next day. It was a There was no hassle. I told them what I wanted the night before via emai and most of the deal was worked out before I got there the next day. It was a painless experience and everyone was great. Love my new car!! More

Quick and easy We did our deal over the phone- very easy and willing to help. The price was right and they also delivered car to us!!! Couldn't ask for much more. We did our deal over the phone- very easy and willing to help. The price was right and they also delivered car to us!!! Couldn't ask for much more. More

Efficient and Considerate Anthony Rose helped me and I left that day with my brand new car! His honesty was truly what sold me on this dealership. He knew what I needed and h Anthony Rose helped me and I left that day with my brand new car! His honesty was truly what sold me on this dealership. He knew what I needed and he was not going to sell me something I did not need and he steered me into a direction that was much more appropriate for my life. Wonderful experience! Thank you Anthony and Volkswagen of Salem. More

Fast, Fair and Straightforward! When I wanted to purchase a Golf R in the hard-to-find Lapiz Blue, dealers in Portland were asking for 5000, 6000, or even $10,000 over MSRP. I had j When I wanted to purchase a Golf R in the hard-to-find Lapiz Blue, dealers in Portland were asking for 5000, 6000, or even $10,000 over MSRP. I had just about given up when I decided to call VW of Salem after seeing they had an incoming car that matched my specs. Over the phone and email, I worked with Joseph Homkow to negotiate a final price with no mark-up. Delivery for the car was expected about 2 weeks out, but it arrived 5 days ahead of schedule. Joseph and the finance guy stayed late for me to drive down from Portland after work, and delivered my new "baby". It is truly a wonderful car, from a wonderful dealership. More

Very quick and professional Jesse was a pleasure to work with! The whole team stayed late to ensure we got out the door as quickly as possible. Thank you Jesse was a pleasure to work with! The whole team stayed late to ensure we got out the door as quickly as possible. Thank you More

DSG fluid/filter change DSG and brake fluid service was done promptly and correctly. No loaner vehicle was available, but the customer waiting area was quite spacious and co DSG and brake fluid service was done promptly and correctly. No loaner vehicle was available, but the customer waiting area was quite spacious and comfortable. I would recommend them for any VW service. More

joyful and exciting Because there ara people who speaks Spanish and we felt very confident. The agent who help us all the time was very friendly and professional. Because there ara people who speaks Spanish and we felt very confident. The agent who help us all the time was very friendly and professional. More

Service of Passat Greg Bell at LIthia was great to work with. Highly recommend servicing your VW at Lithia in Salem. Greg not only got my Passat in to service right a Greg Bell at LIthia was great to work with. Highly recommend servicing your VW at Lithia in Salem. Greg not only got my Passat in to service right away, but helped me get snow tires with rims at a discount. Lithia put on my tires for free. More

Smooth purchasing process Throughout the whole process they were inquisitive to make sure I had all of my questions and concerns answered. Once I decided to make the purchase t Throughout the whole process they were inquisitive to make sure I had all of my questions and concerns answered. Once I decided to make the purchase they presented all of the available upgrades and options but didn't do a hard-press if I said no thanks. It was a pleasant experience overall. More