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Volkswagen of Salem
Salem, OR
998 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent.
It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean.
Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 998 reviews
July 15, 2025
The dealer rather than replacing the wiring harness which had been indicated for a P13CE failure code - instead did a botched job of repairing the harness at higher cost. That has failed and now requires war had been indicated for a P13CE failure code - instead did a botched job of repairing the harness at higher cost. That has failed and now requires warranty repair or replacement. I have very low confidence that this repair will last. This is the second extremely expensive repair that has failed and had to be redone. The first repair was replacement of an ABS module. The factory module was defective and leaked immediately requiring replacement. The staff are wonderful people. But I now seriously question the dealerships quality control and decision making. More
by DIRK12
Verified CustomerEmployees Worked With
July 15, 2025
Skip is a fantastic salesman. He got us a better deal than expected. We a very happy with our Tiquan. Darin of service department has been helpful. He got us a better deal than expected. We a very happy with our Tiquan. Darin of service department has been helpful. More
by Jack
Employees Worked With
Skip and Darin
July 14, 2025
Very good Results at a reasonable price. Very nice waiting room with hot chocolate and creamer. Very nice waiting room with hot chocolate and creamer. More
by MXSPEED656
July 13, 2025
Skip went above and beyond to make a deal with us. We would definitely recommend for you to come see for yourself how respectful and classy their team is. We would definitely recommend for you to come see for yourself how respectful and classy their team is. More
by CURTISGILLESPIE10
July 13, 2025
VW Salem is very courteous and clear on what will be done and how much it will cost. and how much it will cost. More
by FACE2FEET
July 12, 2025
Did. Get my new Jetta back after 3 weeks. Have had it now for a while. Put 2300 miles on it. Don’t think the gas gauge system is very accurate. There’s so Get my new Jetta back after 3 weeks. Have had it now for a while. Put 2300 miles on it. Don’t think the gas gauge system is very accurate. There’s something loose in the trunk rattling around. No night mode on the rear view mirror. No outdoor air intake when fans are off. Lots to like, but issues way to soon for a new car !!! Dealership fine,service dept. slow to call back. Lots of cars on lot, sales very helpful. More
by JWSSLIDER
Employees Worked With
July 11, 2025
The service staff is friendly and professional. I would recommend to family and friends for service I would recommend to family and friends for service More
by JOSHUAB16A
Employees Worked With
July 07, 2025
Skip and Mike were great to work with and made buying a car out of state very easy! Skip even helped me find a transport service. The car arrived in perfect shape and right on time. Anyone looking for a ca car out of state very easy! Skip even helped me find a transport service. The car arrived in perfect shape and right on time. Anyone looking for a car should give Skip a call!! More
by LZATKO2
July 03, 2025
David was able to have the shop fix an oil leak even though it was caused by a different dealership, and without charging me. Each time I’ve come to this dealership, they’ve been incredibly helpful. though it was caused by a different dealership, and without charging me. Each time I’ve come to this dealership, they’ve been incredibly helpful. More
by TYATRIPLETT
Employees Worked With
David Quarles
