Volkswagen of Salem - Service Center

would not recommend this dealer. very unprofessional with bad communication and service. their prices are outrageous for the services. you’re better off going to a different shop. very unprofessional with bad communication and service. their prices are outrageous for the services. you’re better off going to a different shop. More

People there are a bunch of wannabes. I go there just because i already pay for my oil change otherwise i would never go back there. I go there just because i already pay for my oil change otherwise i would never go back there. More

Staff very knowledgeable and friendly. Even though I waited several hours for completion of work (by my choice) there were comfortable chairs and snacks available. Even though I waited several hours for completion of work (by my choice) there were comfortable chairs and snacks available. More

Great experience working with David made it easy understanding with explaining what was wrong with my vehicle understanding with explaining what was wrong with my vehicle More

The service and the people were awesome probably get my car taken care of in and out in no time car taken care of in and out in no time More

Good response/return of calls and timely appointments available, happy with all the service team. available, happy with all the service team. More

Very helpful, courteous, knowledgeable. I have had nothing but a great experience dealing with this dealership. I have had nothing but a great experience dealing with this dealership. More

The experience started out good. I was satisfied with the car choices on the lot, the hospitality while looking, and how the staff accommodated my request for a longer test drive to I was satisfied with the car choices on the lot, the hospitality while looking, and how the staff accommodated my request for a longer test drive to find a hill. It went a bit downhill with the sales department, which is not altogether surprising given the reputation that all car dealerships have. I was disappointed with the trade-in value of my previous car, as it was less than online estimates prepared me for. Also rather annoyed that I had to pay for a security system I didn't want because they refused to uninstall it. Didn't like feeling pressured to buy a service plan when none of the covered providers exist on the coast. The worst part was discovering weeks later that there was a tire lock installed with no key, making it impossible to service a tire leak. More

I just had some additional work done. They fixed my issue quickly and noticed my marker light being out and fixed that as well at no additional cost or service time. This is the excelle They fixed my issue quickly and noticed my marker light being out and fixed that as well at no additional cost or service time. This is the excellent service that I would expect from a customer oriented company and feel very appreciative for keeping my car on the road! More

Greg G is the BEST. .........................:)Had Great Experience Every time Just should of Gave Us WHOLESALE PRIMCE ON PARTS AND LABOR FROM THE 1ST CALL. .........................:)Had Great Experience Every time Just should of Gave Us WHOLESALE PRIMCE ON PARTS AND LABOR FROM THE 1ST CALL. More