Volkswagen of South Charlotte

I needed a new battery and got it without problem I bought my Tiguan here on November 30, 2015 and have always brought it here for needed servicing. I am thankful that they will even take care of its I bought my Tiguan here on November 30, 2015 and have always brought it here for needed servicing. I am thankful that they will even take care of its needs, as yesterday, without having to make arrangements in advance. The battery needed to be replaced, they did the work while I" waited in relative comfort, and Adam even reset the Tiguan's clock for me at my request. More

Great service as always! Thanks!Always great timing and Great service as always! Thanks! Always great timing and awesome dealership. All departments give great service and insure that your visit is top n Great service as always! Thanks! Always great timing and awesome dealership. All departments give great service and insure that your visit is top notch always. More

Joerg is great! This dealership is the only one I use and Joerg is the main reason: he is friendly, patient and very helpful. I trust him implicitly as he is a top pr This dealership is the only one I use and Joerg is the main reason: he is friendly, patient and very helpful. I trust him implicitly as he is a top professional! More

I enjoyed my first VW that was leased from this dealership and this prompted a return visit. The sales personnel I had contact with was extremely knowledgeable and not pushy. There never was the dealership and this prompted a return visit. The sales personnel I had contact with was extremely knowledgeable and not pushy. There never was the feeling of “ going back and forth to negotiate with the manager etc. “ The financial arrangement was one that fit my requirements with the car I wanted. More

Down to the Details Volkswagen of South Charlotte has the best service people. Adam and Joerg always take care of every detail needed to get your car in and out as quickl Volkswagen of South Charlotte has the best service people. Adam and Joerg always take care of every detail needed to get your car in and out as quickly as possible. My car always comes out happy and clean! Gunner is an amazing shuttle ride to and from work and is always as prompt as he can be given Charlotte traffic. Always a pleasure bring my car in. More

Service Experience I brought my wife's car to check out a check engine light. We were immediately taken care of. Joerg was able to tell us what was throwing the code and I brought my wife's car to check out a check engine light. We were immediately taken care of. Joerg was able to tell us what was throwing the code and explain it to us. We was able to provide us with expectations on time frame and what would be involved with the service. Even before I mentioned anything, he notified us of a recall that he said they would take care of in the process. He was great and gives us another reason to keep going back to VW South Charlotte for any future cars or service. More

Excellent Worker , Eager to please, Making sure I am satisfied as a customer. I was concerned if I would walk out with a hugh bill, not really sure if I needed the ser , Eager to please, Making sure I am satisfied as a customer. I was concerned if I would walk out with a hugh bill, not really sure if I needed the service or not. That didn't happen. I got more than I bargain for. He advised me to get an inspection so I could update my car registration, I went right away to register my vehicle. That saved me lots of money, if I had gotten stopped by the police that would have been lots of money to pay out. Thanks Brandon well done. More

Incredible experience Had lost all confidence in Volkswagen after dealing with Carolina Volkswagen. Went to Volkswagen of South Carolina and revived my confidence. Dealt wi Had lost all confidence in Volkswagen after dealing with Carolina Volkswagen. Went to Volkswagen of South Carolina and revived my confidence. Dealt with Brandon in service and was completely won over. Totally and throughly checked my car. Found issues the other dealership did not even notice. There is no other dealership I will trust my car with. You have gained a life long customer. More

Scheduled Service My recent 40k service was so simple! I scheduled online in the am and drove up in the pm. Quick and efficient. Sean kept me clued in to my cars p My recent 40k service was so simple! I scheduled online in the am and drove up in the pm. Quick and efficient. Sean kept me clued in to my cars progress. Great group of people. More