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Volkswagen of South Charlotte
Charlotte, NC
2,187 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,187 reviews
October 22, 2019
Great service at this dealership! Had an excellent experience when I first leased my car with this dealership and then continued to have a great experience with buying my first car. Ve Had an excellent experience when I first leased my car with this dealership and then continued to have a great experience with buying my first car. Very friendly and efficient staff! More
by CS
Employees Worked With
Bill Patterson
October 21, 2019
New Car Purchase We had a great experience with Jendy and the folks at Volkswagen of South Charlotte. We wanted an Atlas with specific options, exterior and interior We had a great experience with Jendy and the folks at Volkswagen of South Charlotte. We wanted an Atlas with specific options, exterior and interior colors. He cam thru with flying colors. Very happy with the Atlas we purchased. More
by Jeff Z.
Employees Worked With
Jendy Rodriguez
October 21, 2019
Brandon took very good care of me Car wouldn't start. Had it towed not realizing it was dead battery. Price was reasonable and Brandon did NOT act as if I were a xxxxxxx (which I was) Car wouldn't start. Had it towed not realizing it was dead battery. Price was reasonable and Brandon did NOT act as if I were a xxxxxxx (which I was) for not realizing the problem. More
by r
Employees Worked With
All I know is Brandon in SERVICE
October 17, 2019
Problem solved I have always received excellent service from VW South in Charlotte, NC. Their service reps are knowledgeable and solve the problems presented. I al I have always received excellent service from VW South in Charlotte, NC. Their service reps are knowledgeable and solve the problems presented. I always feel well taken care of each time I need to come. More
by Arch46
Employees Worked With
October 11, 2019
New car purchase Very pleased with the time taken to answer my questions and explain the cool features of my car. Bought the car! Super happy with my experience. Very pleased with the time taken to answer my questions and explain the cool features of my car. Bought the car! Super happy with my experience. More
by SHolley
Employees Worked With
Danny McCormick
October 06, 2019
Had a great experience with Moe and Brandon on my recent vehicle purchase. They were both very helpful and listened to what I wanted. I highly recommend. vehicle purchase. They were both very helpful and listened to what I wanted. I highly recommend. More
by VWDriver226
October 04, 2019
Beside the fact that the have best sales consultant Saaid, today I was very impressed about Tony Paris in service. Normally they don't know much about car repairs and what the real problem is. But Tony Saaid, today I was very impressed about Tony Paris in service. Normally they don't know much about car repairs and what the real problem is. But Tony was able to explain in detail and in a way that I understand what was wrong with my GTI. Beside all that, he turned the whole service experience into something positive. Last but not least, he also worked on the numbers $$$. Definitely recommend to see him. More
by tripleh189
Employees Worked With
Saaid Olmedo
October 03, 2019
Car buying done right! Buying a new car can be stressful and it was for me until I stopped at VW of South Charlotte. The Salesperson Saaid was extremely knowledgeable and v Buying a new car can be stressful and it was for me until I stopped at VW of South Charlotte. The Salesperson Saaid was extremely knowledgeable and very customer focused. Saaid help make the whole car buying experience less complicated than others I had stopped at. I highly recomend Saaid and Brandon in Finance at VW if South Charlotte. More
by MktGuy
October 03, 2019
Worked with Clovis the entire sales process. Very professional and knowledgeable and was able to the the exact vehicle we were looking for. Very satisfied with our experience with Clovis and the dea professional and knowledgeable and was able to the the exact vehicle we were looking for. Very satisfied with our experience with Clovis and the dealership. More
by Bsannem
Employees Worked With
Clovis Brussi
September 30, 2019
Purchased 2019 Passat - Wolfsburg edition.Our 4th car Purchased 2019 Passat - Wolfsburg edition. Our 4th car purchase with this dealer. Great experience in ever respect. Will endeavor to purchase cars a Purchased 2019 Passat - Wolfsburg edition. Our 4th car purchase with this dealer. Great experience in ever respect. Will endeavor to purchase cars again at this dealership. More
by John Lasater
