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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,187 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,187 reviews

May 29, 2019

New VW Atlas Came into the store to check out the Atlas. Left with a brand new car! Excellent service from start to finish. Thank you so much! I would recommend VW More

by ohfitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Woods
Jun 01, 2019 -

Volkswagen of South Charlotte responded

Hello, we are so happy to read such a great review about Volkswagen of South Charlotte! We hope to see you soon!

May 29, 2019

Mo is the best!!! Mo is the kindest, most patient salesman. He made sure I understood everything before I made my purchase and I never felt any pressure. I hope he is t More

by challinean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2019 -

Volkswagen of South Charlotte responded

Hello, we are so happy to read such a great review about Volkswagen of South Charlotte! We hope to see you soon!

May 28, 2019

"Excellent customer service / Excellent vehicle knowledge" Best experience I’ve had in buying a car. Brandon and Moe were true professionals. The listened to all my questions and went above and beyond explaini More

by ayarborough95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Volkswagen of South Charlotte responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! We hope to see you soon!

May 28, 2019

Fast and Easy Walked in at 9:30, out by 11:30. I told Victor what I wanted, what price range I was looking to get it in and he made it happen. Everything was a bree More

by BlackPanther1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Woodard
May 30, 2019 -

Volkswagen of South Charlotte responded

We appreciate your positive review about your recent experience with us! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

May 28, 2019

5 and counting Formerly a die-hard Volvo driver, I just purchased my 2nd Alltrack, the 5th VW for our household in 8 years. My husband's GTI was the first. Then Pete More

by Familie Creech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joerg Kuehni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Woods, Christopher Woodard, Jendy Rodriguez
May 30, 2019 -

Volkswagen of South Charlotte responded

Hello, thank you for your great feedback! Our team here at Volkswagen of South Charlotte sets a high standard of excellent customer service and we're glad to hear your experience reflected this. We hope to see you again soon!

May 28, 2019

Wonderful overall experience My boyfriend and I arrived Saturday at the dealership, spur the moment, to see what type of deal we could find on a new Tiguan. My boyfriend, a long t More

by scantito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jendy Rodriguez
May 30, 2019 -

Volkswagen of South Charlotte responded

Hello, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 27, 2019

Great experience I just moved to US from Brazil, thus I am building my credit history here. Clovis presented me the Expatriate program that VW dealers has. They explai More

by omatos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clovis Brussi, Andrew Woods
May 28, 2019 -

Volkswagen of South Charlotte responded

Omatos, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte. Please don't hesitate to reach out if there's anything we can do for you. Take care.

May 25, 2019

Great experience Brandon was very helpful. He was able to get within my budget for the exact car I wanted. Overall a great experience. I love my new jetta gli. More

by Jononfire002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Woods
May 27, 2019 -

Volkswagen of South Charlotte responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive experience. We hope to be of service to you again in the future. Best wishes, Volkswagen of South Charlotte

May 25, 2019

Great experience!! Victor and Brandon took great care of me. They met my needs and I left in a 2016 Jetta!! I'm one happy and satisfied customer!!! More

by Rmcilwain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Woods
May 27, 2019 -

Volkswagen of South Charlotte responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Volkswagen of South Charlotte

May 25, 2019

Excellent service 3rd time purchasing from this dealer This is the 3rd time we have purchased a vehicle from Volkswagen of South Charlotte and every time it gets better. Excellent service friendly helpfu More

by Jtaylor127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2019 -

Volkswagen of South Charlotte responded

Congratulations on your new vehicle! We're happy to hear Victor was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Volkswagen of South Charlotte

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