Volkswagen of South Charlotte

All the tingles!! Best experience ever!! Saaaaaiiiiid!!! Dude! This man was awesome!! I have discovered a brother from another mother. His attention to detail runs parallel to VW's and it Saaaaaiiiiid!!! Dude! This man was awesome!! I have discovered a brother from another mother. His attention to detail runs parallel to VW's and it just radiates!! Needless to say, I finally have the car of my dreams!!! My 2019 GTI SE gives all the tingles and then some and the buying experience was the icing and cherry on top. Andrew was also fantastic in making sure that everything was discussed and understood and they were both just so down to earth and so humbly passionate in what they do. The best a buyer could ask for! Thank you Saaid and Andrew. And thank you Kwasi for the great chat. It was so great to meet you. You guys have a returning VW family member here for life!! Many, many thanks!!! Marjorie #THEMANWITHTHEVWTATTOO More

Great buying experience Went with my daughter to look for a new Tiguan. Inquired online and was contacted by Bill Patterson. He was very knowledgeable and professional. I hig Went with my daughter to look for a new Tiguan. Inquired online and was contacted by Bill Patterson. He was very knowledgeable and professional. I highly recommend VW of South Charlotte and Bill Patterson. More

Customer Service at it’s best! I want to say Thank you to Saaid as he made my experience so simple! He was professional, yet down to Earth, honest and all around great guy! He drove I want to say Thank you to Saaid as he made my experience so simple! He was professional, yet down to Earth, honest and all around great guy! He drove my new Jetta all the way to Cary from South Charlotte dealership and for that I am so very grateful because he didn’t have to do that but he did. I would also like to say thank you Alden who worked with us to set all of this up. You are amazing! Thank you both! Keisha More

Always Helpful Joerg has always been extremely helpful and knowledgeable. He has helped me on multiple occasions and is always very pleasant. This dealership has alw Joerg has always been extremely helpful and knowledgeable. He has helped me on multiple occasions and is always very pleasant. This dealership has always been up front and fair. More

Pleasant Experience As a sales family, we have an appreciation for company loyalty and customer service. We certainly experienced both in Bill Patterson and our Salesma As a sales family, we have an appreciation for company loyalty and customer service. We certainly experienced both in Bill Patterson and our Salesman, Moe Borno! Both were friendly and professional. Moe listened attentively and was very helpful . There was no pressure. My son and I left and returned in the afternoon to close the deal. I have never bought so fast! Kudos also to the affable and conscientious Chris Woodard who finalized the paperwork Thank you all for a very pleasant experience! Really like my new car, but in a few years I would enjoy buying from you again and will definitely recommend you to others! More

Excellent Experience I went in for a test drive and the entire staff was kind, courteous, and helpful. I would definitely go back to buy a car! I went in for a test drive and the entire staff was kind, courteous, and helpful. I would definitely go back to buy a car! More

Sevice Service department was excellent. Al did a great job answering my questions and gettiny my car in and out in a timely manner. The Certified Preowned W Service department was excellent. Al did a great job answering my questions and gettiny my car in and out in a timely manner. The Certified Preowned Warranty certainly was beneficial. More

Outstanding Service I bought a car a few years ago and Kwasi was my sales associate. He was super friendly and provided me all the information I needed for my purchase. N I bought a car a few years ago and Kwasi was my sales associate. He was super friendly and provided me all the information I needed for my purchase. Now years later every time I come in he is still my favorite person and he greets me with a warm smile. More

Service From my first call to schedule service Drew was very attentive and took time to inquire about reasons for service. He also gave caution for safety unt From my first call to schedule service Drew was very attentive and took time to inquire about reasons for service. He also gave caution for safety until repairs could be made. Charles was very professional once I got to the dealership. He took a complete history of the reasons for service and once the car was checked out provided complete feedback as to the service needs. He also helped me catagorize priorities to service right away. I left the dealership very confident to travel and could tell quite a difference in braking and driving! Very grateful for the excellent service! More

Great experience Bought a car from VW of S. Charlotte a couple of weeks back. I went back with a technical issue I was having with the 12V outlets. Apparently was Bought a car from VW of S. Charlotte a couple of weeks back. I went back with a technical issue I was having with the 12V outlets. Apparently was using an aftermarket jack that was not up to par. Juerg stuck it in an envelope, got the outlets working again and popped the defective jack in an envelope, marking it "Do not use". He then coordinated with Vic Finney to bring the car back to me at my office, as Kwasi was off work that day. I dropped Vic back at the dealership and was on my way. Way to go, guys! Ten out of ten! More