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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,035 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,035 reviews

September 01, 2017

VW South Blvd Charlotte always takes great care Thank you Al and service team at VW South Blvd Charlotte- you always provide excellent service for my 2007 Jetta Wolfsburg- and offer fair prices! More

by Ecoked
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al C. in service, John Keating
Sep 03, 2017 -

Volkswagen of South Charlotte responded

Thanks for servicing with us, Ecoked. We're pleased Al and the service team provided another excellent service experience during your visit. We truly appreciate your business and always look forward to seeing you.

August 31, 2017

Amazing customer experience I went in to shop for a car after many terrible experiences at other dealerships. Although I ended up waiting a little longer until my lease expires t More

by Carbuyer01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clovis Brussi
Sep 01, 2017 -

Volkswagen of South Charlotte responded

Thank you for sharing your excellent experience with Clovis and the team! We are happy we were able to help you make an informed decision and look forward to helping you with your next purchase.

August 31, 2017

Great I went in with no knowledge. I got help from Ryan who told me everything and was very smart and helped me get the perfect car and I have never loved a More

by MiloLovesBi-Lo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan O'Shields
Sep 01, 2017 -

Volkswagen of South Charlotte responded

Hi Milo, Ryan was glad to help! We are so happy to hear you love your new car. Please come back to visit anytime.

August 31, 2017

Volkswagen of south Charlotte is Great place to buy a cat I was so impressed with Ryan O'Shields selling me my Jetta. He was able to answer every question and went out of his way to deliver me the car I real More

by Lrubin65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan O'Shields
Sep 01, 2017 -

Volkswagen of South Charlotte responded

Glad to hear you love your Jetta! Ryan and the team were happy to help you find your vehicle and make your buying experience a smooth one. If you need anything at all, please let us know.

August 30, 2017

Enjoyed working with Kasey She was great at answering our questions while giving us space to talk things over and make our own decisions. She seemed knowledgeable about the car More

by JessecaK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Giles, Kasey Hardt
Aug 31, 2017 -

Volkswagen of South Charlotte responded

We appreciate your review and your business! We're glad to hear that our team provided you with such helpful service. We hope to see you again, just let us know if there's anything else we can do for you.

August 29, 2017

First car buying experience, very happy!! This was my first time buying my own car and the sales consultants were all so willing to help me with the process, I knew exactly which car I wanted More

by Breanna0815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin, Clovis Brussi
Aug 30, 2017 -

Volkswagen of South Charlotte responded

Breanna, thanks for sharing your review and the great photo! It's wonderful to hear that we were able to help with your first car purchase. We appreciate your business, please let us know if we can be of service in the future!

August 27, 2017

Easy experience Submitted my inquiry in the morning and Clovis followed up very punctually. We went back and forth a little but in the end there were no games and no More

by Nate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick in Finance , Clovis Brussi
Aug 28, 2017 -

Volkswagen of South Charlotte responded

We are grateful for the great review, Nate! We are pleased we could impress you with our prompt communication and customer-oriented service. We hope you're enjoying your 2017 Mk7 GTI and welcome any questions or concerns you might have any time.

August 25, 2017

Straight Forward Bill Patterson was a straight shooter with me from talking on the phone to signing the papers. Spoke with several other dealerships from Scott White i More

by GTIGUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Aug 26, 2017 -

Volkswagen of South Charlotte responded

Congratulations on your purchase! We're glad Bill and the team provided the vehicle that matched your buying needs. We truly appreciate your business, the recommendation, and the 4 hour trip.

August 25, 2017

Genuinely kind and helpful staff. This is my second buying experience with VW south Charlotte and I wouldn't think to go anywhere else. Buying a car is difficult enough without feeling More

by NickF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2017 -

Volkswagen of South Charlotte responded

Thank you for the five-star review! Congratulations on the new car! We are pleased to hear that your car-buying experience was so positive, and that Spiros and the team took good care of you. We look forward to providing you with the best services in your future visits.

August 23, 2017

A+++++ Customer Service! Thank you, BreAnna! I inquired about a 2017 Passat R-line online late Saturday through Volkswagen of South Charlotte and was contacted with a phone call ten minutes befor More

by Jgarrison325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin
Aug 25, 2017 -

Volkswagen of South Charlotte responded

Hello, thank you for taking the time to share your feedback. We are so thrilled to hear that our team, especially BreAnna, could help make you experience a great one. We are glad that your visit was worth the trip and we look forward to seeing you on the next occasion. We appreciate your business with us!

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