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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,040 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,040 reviews

September 16, 2017

Easy buying experience and great customer service! We came in knowing exactly what we wanted and had communicated with Paul via e-mail prior to our visit. He listened and delivered on exactly what we n More

by Allison Davila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Powell
Sep 18, 2017 -

Volkswagen of South Charlotte responded

Thank you for choosing Volkswagen of South Charlotte for you recent purchase! We appreciate your feedback! If you ever need assistance, we are here for you!

September 05, 2017

Very happy! I came into the service center Al greeted me very kindly he helped me get into a rental car and made sure I got back to school in time to take care of More

by Ruth100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Condrey
Sep 06, 2017 -

Volkswagen of South Charlotte responded

We appreciate your review, Ruth! We're happy to hear that Al provided you with such great service. We're lucky to have him on our team. We hope to see you again, thank you for your business!

September 05, 2017

Very satisfied with the over all work done on our car We will be using this VW dealership as our service dealership when we need it. Very satisfied with the over all service that was provided for us. More

by chichi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blair Pullin, Gunner Johanson
Sep 06, 2017 -

Volkswagen of South Charlotte responded

Thanks for your review! We're happy to hear that you've enjoyed your visits to our service center. We appreciate your business, just let us know when we can be of help again!

September 03, 2017

Top Notch Purchasing Experience If you're considering the purchase of a vehicle from Volkswagen of Charlotte please take this as my highest recommendation of our sales representative More

by Brubin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan O'Shields
Sep 04, 2017 -

Volkswagen of South Charlotte responded

Thank you for taking the time to leave us this wonderful review! We are proud of Ryan and all our sales team for working hard to make sure our customers are taken care of and that they always receive knowledgeable, attentive, and courteous care. We are pleased that we could stand out from other dealerships from you and help you on your search for your daughter's new car. We hope she's enjoying the new Volkswagen Jetta and look forward to seeing you again in the future.

September 01, 2017

Just bought my car toureg I am so happy to have went to this location in the beginning I wanted my car couldn't get the payment I would had want but the best of this dealer was More

by Rosalinda vasquez
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nowell
Sep 01, 2017 -

Volkswagen of South Charlotte responded

Congratulations on your Touareg, Rosalinda. We're glad Tim and the team provided a high rating buying experience. We truly appreciate your business and hope to make you happy again in the future.

September 01, 2017

VW South Blvd Charlotte always takes great care Thank you Al and service team at VW South Blvd Charlotte- you always provide excellent service for my 2007 Jetta Wolfsburg- and offer fair prices! More

by Ecoked
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al C. in service, John Keating
Sep 03, 2017 -

Volkswagen of South Charlotte responded

Thanks for servicing with us, Ecoked. We're pleased Al and the service team provided another excellent service experience during your visit. We truly appreciate your business and always look forward to seeing you.

August 31, 2017

Amazing customer experience I went in to shop for a car after many terrible experiences at other dealerships. Although I ended up waiting a little longer until my lease expires t More

by Carbuyer01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clovis Brussi
Sep 01, 2017 -

Volkswagen of South Charlotte responded

Thank you for sharing your excellent experience with Clovis and the team! We are happy we were able to help you make an informed decision and look forward to helping you with your next purchase.

August 31, 2017

Great I went in with no knowledge. I got help from Ryan who told me everything and was very smart and helped me get the perfect car and I have never loved a More

by MiloLovesBi-Lo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan O'Shields
Sep 01, 2017 -

Volkswagen of South Charlotte responded

Hi Milo, Ryan was glad to help! We are so happy to hear you love your new car. Please come back to visit anytime.

August 31, 2017

Volkswagen of south Charlotte is Great place to buy a cat I was so impressed with Ryan O'Shields selling me my Jetta. He was able to answer every question and went out of his way to deliver me the car I real More

by Lrubin65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan O'Shields
Sep 01, 2017 -

Volkswagen of South Charlotte responded

Glad to hear you love your Jetta! Ryan and the team were happy to help you find your vehicle and make your buying experience a smooth one. If you need anything at all, please let us know.

August 30, 2017

Enjoyed working with Kasey She was great at answering our questions while giving us space to talk things over and make our own decisions. She seemed knowledgeable about the car More

by JessecaK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Giles, Kasey Hardt
Aug 31, 2017 -

Volkswagen of South Charlotte responded

We appreciate your review and your business! We're glad to hear that our team provided you with such helpful service. We hope to see you again, just let us know if there's anything else we can do for you.

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