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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,184 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,184 reviews

January 10, 2023

Spiros is truly the best. He's always been super helpful and friendly. We've purchased 4 cars from him and he's got our business for life! More

by Jerard Cobas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Volkswagen of South Charlotte responded

Hi Jerard, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

January 10, 2023

Moe looked after us throughout the whole sales process and made us feel like a priority. He is still checking in to make sure all is well we were very happy with the service we received. More

by Speedbird286
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Jan 11, 2023 -

Volkswagen of South Charlotte responded

Hi, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

January 09, 2023

The dealership was clean and staff were friendly. It was easy to navigate as well. More

by hanrken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Volkswagen of South Charlotte responded

Hi Hanrken, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

January 07, 2023

Moe was so helpful in helping me choose the Tiguan I purchased today. He made me feel at home and provided exceptional customer service. Alex made the financial transactions so smooth and helped to expl More

by RamiK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Jan 10, 2023 -

Volkswagen of South Charlotte responded

Hi Ramik, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 04, 2023

Had a great experience from start to finish ordering my ID4. Moe kept me updated every step of the way. Got a fair price for my trade in. More

by malfers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Jan 06, 2023 -

Volkswagen of South Charlotte responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 04, 2023

We had a great experience with Moe who knows his stuff and was very efficient and pleasant to work with. Patient and knowledgeable. What I liked most was his easy pleasant sales manner without being overl More

by kimholathome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2023

“5 Starts’” Working with Moe Borno was an absolute pleasure! Moe is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business insi More

by Rajeev K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Jan 05, 2023 -

Volkswagen of South Charlotte responded

Hi Rajeev, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

January 03, 2023

Moe was a pleasure to work with. he was Friendly, informative and easy to work with.. More

by dhcorl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

December 30, 2022

Smooth, efficient transaction. I flew in from atlanta and car was as presented. very happy. More

by Mmdumas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2022

Matt was very helpful and so was everyone else I spoke with there. They were a breath of fresh air compared to the other dealerships I went to and I would recommend them to anyone who is looking for a car More

by hsimchowitz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Patel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jendy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

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