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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,184 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,184 reviews

October 05, 2022

This is the second time I had the pleasure to deal with Chris Hand at VW. He is a true professional, knowledgeable of what he does and looks for options to ensure customer feels at ease. More

by Paola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Muhlbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jendy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clovis Brussi
October 05, 2022

One of the the best car buying experience I've ever had great customer service an overall great car buying experience More

by Yvonne stevens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Volkswagen of South Charlotte responded

Hi Yvonne, we are very happy to have provided you with such a positive experience! We hope you have a great day!

October 05, 2022

Chris has been great from the start, he has been prompt on follow ups and had the vehicle ready for the appointment, plus explained all the features of the vehicle during test drive. VW of South Charlotte More

by Arun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Volkswagen of South Charlotte responded

Hi Arun, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! We hope to be of service to you again in the future. Best wishes, Volkswagen of South Charlotte

October 04, 2022

Chris very helpful and patient with us. He went above and beyond to help us find the vehicle that was best for our family in a timely manner! More

by meaghanmcuster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Oct 07, 2022 -

Volkswagen of South Charlotte responded

Hello there! Thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 04, 2022

Spiros was great. Very attentive and personable. To be honest, we dreaded the car buying experience, but Spiros was a pleasure to work with. More

by BKA
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 03, 2022

Very knowledgeable and helpful staff. Our salesman, Gene, was very friendly and did a great job helping us find the right car. He took time to make sure we knew how all of the many featur More

by S. George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Oct 07, 2022 -

Volkswagen of South Charlotte responded

Hello there! It really means a lot to us that you took the time to write such a positive review about Volkswagen of South Charlotte so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

October 03, 2022

I had a great experience with VW of South Charlotte, and with Chris Hand! They had exactly what I wanted + more! Chris was extremely friendly and very knowledgeable about the particular model I purchased. H More

by stavros4060
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Oct 07, 2022 -

Volkswagen of South Charlotte responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 30, 2022

Excellent and personal customer service, great car selection, quick, professional and accurate - highly recommended! A+ More

by Radima
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Oct 03, 2022 -

Volkswagen of South Charlotte responded

Hi Radima, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 28, 2022

This was the fourth new vehicle that I purchased from this dealership. Spiros and then entire sales team are really friendly, making the process enjoyable. The team is very knowledgeable of the vehicles More

by Caleb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Oct 01, 2022 -

Volkswagen of South Charlotte responded

Caleb, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 27, 2022

We found exactly what we were looking for at this dealership! Staff was very helpful and courteous. They worked with us to meet our budget and price range. More

by mgwoody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo, Alex Terrell
Sep 29, 2022 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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