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Volkswagen of South Charlotte
Charlotte, NC
2,187 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,187 reviews
July 15, 2022
Very helpful when buying my new GTI. When we requested a quick transaction for my husband’s health reasons, this dealership was very accommodating and gracious with us. We really appreci When we requested a quick transaction for my husband’s health reasons, this dealership was very accommodating and gracious with us. We really appreciate the personalized, thoughtful service we received. More
by hardink3
July 14, 2022
Chris was amazing to work with. He answered every single one of my questions and concerns about the vehicle I purchased especially because it was my first Volkswagen purchase. I hig He answered every single one of my questions and concerns about the vehicle I purchased especially because it was my first Volkswagen purchase. I highly recommend him! More
by melanisanches11
July 14, 2022
Chris was amazing to work with ! Amazing communication and no pressure ! Highly recommend working with him ! Amazing communication and no pressure ! Highly recommend working with him ! More
by sumerblaine
July 14, 2022
Chris Hand is a pro! Patient, confident and hard working…even AFTER the sale. His customer service is top drawer! Patient, confident and hard working…even AFTER the sale. His customer service is top drawer! More
by JT and Kimberlee Turner
Employees Worked With
July 12, 2022
my experience happy 100% the sale man Mr Spiros dealing with him one of my best experiences in my life buying card he is excellent sale man very smart business minded financial mr Saeed very professional with him one of my best experiences in my life buying card he is excellent sale man very smart business minded financial mr Saeed very professional very helpful.. More
by elrosoul
Employees Worked With
July 05, 2022
It was a great experience! Spiros was very patient and knowledgeable about the SUV. I really would recommend VW of South Charlotte to my friends and family. Spiros was very patient and knowledgeable about the SUV. I really would recommend VW of South Charlotte to my friends and family. More
by djfp770
July 04, 2022
Volkswagen of South Charlotte. Victor a sales associate was most helpful and knowledgeable. Moe was very friendly and funny, Kwasi (the sales manager) and John (a sales associate) Victor a sales associate was most helpful and knowledgeable. Moe was very friendly and funny, Kwasi (the sales manager) and John (a sales associate) helped with figuring out how to use my cars technology, Saiid (finance manager) made the finance part of the purchase stress free. I will definitely recommend this dealership and it's amazing employees. More
by Vanessaincali
Employees Worked With
Other Employees :
Said
July 01, 2022
Thank You for the awesome service, my family and I are very grateful with Moe and Saaid. They went above and beyond with customer service. Isaac very grateful with Moe and Saaid. They went above and beyond with customer service. Isaac More
by Isaaccito
June 30, 2022
Spiro Dedis is a great salesperson, he's persuasive without being intrusive and knows how to close sales in an effective manner. He also took the time and patience to explain the digital features of th without being intrusive and knows how to close sales in an effective manner. He also took the time and patience to explain the digital features of the car and told me to call him if I still have questions about anything I still do not understand.. More
by ARESTO0
June 29, 2022
Really knowledgeable sales (John), will stay on top and keep you updated on your order (ID4 in our case), no pressure finance office (this is very uncommon!) and no junk dealer fees! Doc fees on a high e keep you updated on your order (ID4 in our case), no pressure finance office (this is very uncommon!) and no junk dealer fees! Doc fees on a high end, so keep that in mind, still overall really good buying experience if you value time and professional service. More
by ZS
