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Volkswagen of South Charlotte

Charlotte, NC

Overview
Employees
Reviews
Vehicles
4.9
2,187 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,187 reviews

May 05, 2022

Spiros was great and make the whole process easier for us! He was patient and explained everything we needed. More

by BEATRIZPIRES.VENTURA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to Spiros here at Volkswagen of South Charlotte! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2022

Purchasing a car from Chris was a smooth & enjoyable experience. He understood our needs and concerns. I highly recommend him and the dealer. More

by flondofam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
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May 05, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you for your positive review. We're glad to hear that you found Chris here at Volkswagen of South Charlotte so helpful in the purchase of your new vehicle. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 03, 2022

So friendly and kind when I was really stressed out about having to get a car and figuring out what I needed to do next More

by Sheswritingmore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 03, 2022

I purchased a used car from Chris at VW of South Charlotte as a buyer from Ohio. Its scary/nerve racking buying a used car out of State without seeing or driving it first(had a family member test d More

by tre0519
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
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May 05, 2022 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 02, 2022

Chris offered great service during the buying process and timely responses to all concerns. Very clean dealership . More

by pcn0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Report | Print
May 05, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at Volkswagen of South Charlotte! Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2022

Great service department and extremely thorough and knowledgeable sales staff. Top notch dealership and salespeople. More

by Sobodasheddie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2022 -

Volkswagen of South Charlotte responded

Hi Sobodasheddie, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

April 28, 2022

Very friendly and efficient! Definitely would recommend Chris. Thanks again for helping with the our selection. More

by GERRYADAMSNC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at Volkswagen of South Charlotte! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 27, 2022

Very helpful. Fixed the issue within a day and I am very happy with my jeep. More

by meatandtater
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Report | Print
Apr 29, 2022 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 20, 2022

I just purchased my second car from Moe and I will return to him for my next one! This dealership is the best, they have great customer service in the sales department and in the service department. They hav More

by Lily Weigert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
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Apr 22, 2022 -

Volkswagen of South Charlotte responded

Hi Lily, we're thrilled to hear about your wonderful experience with us. Here at Volkswagen of South Charlotte we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

April 19, 2022

Great service during the buying process and timely responses to all concerns we had after the purchase More

by brian.eastland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2022 -

Volkswagen of South Charlotte responded

Hi Brian, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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