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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,187 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,187 reviews

March 04, 2022

Very friendly and patient. Thank you Chris for my making the buying experience amazing. I would highly recommend More

by hailey livingston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Volkswagen of South Charlotte responded

Hi Hailey, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 03, 2022

Very Helpful! Upfront on pricing and held my hand through the entire process! I would recommend this dealership! More

by crystal.hausler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Volkswagen of South Charlotte responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again for the recommendation, and have an amazing day!

March 02, 2022

My salesman was Victor Finney, he was very friendly and patient. Victor was adamant about finding me what I wanted in a vehicle. He never pressured me or made me feel rushed. He was very knowledgeable abou More

by Shannon S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Mar 03, 2022 -

Volkswagen of South Charlotte responded

Hi Shannon, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 28, 2022

Excellent customer service very quick with the paperwork no hassle at all have bought many cars at this dealership More

by Caseylarry68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Muhlbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

February 25, 2022

Chris and the team at VW of South Charlotte were outstanding. Mark Cohen has a great ethic installed in the team. They worn well together. When I went from sales to finance, things moved smoothly More

by Brian Y
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell, Quentin White
Feb 27, 2022 -

Volkswagen of South Charlotte responded

Hi Brian, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

February 25, 2022

What an amazing experience! Chris was wonderful to work with, great personality and so knowledgeable. Mark made it all happen so I could trade in my car and drive away happy in More

by shanley.graziano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Cohen, Quentin White
Feb 27, 2022 -

Volkswagen of South Charlotte responded

Hi Shanley, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

February 25, 2022

They were courteous, prompt and respectful of my time. I did not feel pressured, which was appreciated, and follow-up has been good. More

by dianehoefling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Canno remember who discussed added warranties, but he was good, too
Feb 27, 2022 -

Volkswagen of South Charlotte responded

Hello, we appreciate you taking the time to leave us this feedback. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

February 23, 2022

This is my fourth car with VW at the South Charlotte location. They have become family! I can’t say enough good things about Spiro. He makes buying a car so easy and stress-free. He is very down to eart More

by Janelle2187
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joerg Kuehni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clovis Brussi, Rudolph Prescott, Quentin White
Feb 25, 2022 -

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 22, 2022

Victor was extremely helpful in my search for a new car. He was gracious with his time and helped me secure a great rate. More

by nicoleholmqvist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Volkswagen of South Charlotte so helpful in the purchase of your new vehicle. We look forward to your next visit! Take care!

February 11, 2022

Chris and Alex were excellent and the car is amazing! I’m a financing challenge but Alex worked to get me the best payment possible. From the coffee to the ease of conversation, Chris was patient a More

by Willis Hickerson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Feb 15, 2022 -

Volkswagen of South Charlotte responded

Hi Willis, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

Feb 15, 2022 -

Willis Hickerson responded

It was my pleasure. Every word is truth!! You all are great and the next vehicle in my household will be from you all first!!!

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