Back

Volkswagen of South Charlotte

Charlotte, NC

4.9
2,184 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
Contact Dealership

9900 South Blvd

Charlotte, NC

28273

Directions

By Type

Showing 2,184 reviews

October 27, 2020

My salesperson, Moe, was very knowledgable about the diferent models and features of the VW Atlas Cross Sport. As we were looking at 2020 models, selection was somewhat limited, but Moe checked with a s More

by dniehus10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Volkswagen of South Charlotte responded

Hello! We're glad to hear Moe and our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Have an amazing day!

October 24, 2020

As always my service appointment was hassle free. I can’t say enough good things about everyone at the dealership. Great customer service! This is my second VW and I will definitely purchase my next one here More

by justme3111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn - Service Manager
Nov 07, 2020 -

Volkswagen of South Charlotte responded

Hi, we're happy to hear you had such a positive experience with our team! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

October 24, 2020

Everyone was very cordial at the dealership. There was no pressure in the purchasing process and response time when requesting for additional information was very quick. Our salesperson, Rachel Chris, was ve More

by dorn.randy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Chris
Nov 07, 2020 -

Volkswagen of South Charlotte responded

Hello! We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

October 22, 2020

Rachel our salesperson was very helpful. She was very easy to communicate with and made sure all of our questions were answered. The rest of the staff was also very friendly and easy to work. Would look More

by Jeff B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Giles, Rachel Chris
Nov 07, 2020 -

Volkswagen of South Charlotte responded

Jeff, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Rachel and our entire team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help!

October 22, 2020

I typically don't write reviews. This is my first. I recently bought a 2020 Volkswagen GTI AUTOBAHN from VolkswagenofSouthCharlotte. My sales lady was Rachael Chris & the manager I dealt with was Quasi More

by tcgh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jendy Rodriguez, Rachel Chris
Nov 07, 2020 -

Volkswagen of South Charlotte responded

Hello! We are very happy we could provide you with a positive experience! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

October 21, 2020

excellent attention, the sales team had a great performance. The first day I was convinced and the second day I returned to buy my Volkswagen car, grateful for their great work and customer servic More

by leandromalfa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Borders, Saaid Olmedo, Jendy Rodriguez
Nov 07, 2020 -

Volkswagen of South Charlotte responded

Hi! We are very happy to have provided you with such a positive experience! Congrats on the new car! If you have any further questions, please give us a call. We're always happy to help! Have an awesome day!

October 20, 2020

John was great,funny and truthful.Very PROFESSIONAL. Buying my new vehicle was exciting,and John just closed the deal for me. Thank You John and Brandon More

by Nancetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Muhlbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Volkswagen of South Charlotte responded

Nancetta, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

October 20, 2020

Went to visit my parents on Friday my dad says to me...hey come with me, VW South Charlotte is coming to pick me up so that I can go get my car out of service. We get in the car and we start driving More

by Max.williams1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service driver
October 20, 2020

Easily the best car buying experience I have had to date. Everyone was exceptionally responsible, took the time to listen to my purchase needs, and did a fantastic job matching my family with the vehicle we More

by adamhunter0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Chris
Nov 07, 2020 -

Volkswagen of South Charlotte responded

Adamhunter0, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Volkswagen of South Charlotte!

October 10, 2020

It was a very pleasant experience the whole team was great especially Saaid he was great to work with and was very hospitable the car is great and we’re enjoying it More

by 1h.ghazali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Oct 14, 2020 -

Volkswagen of South Charlotte responded

We're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

...
92
...